Franchise Manager

2 weeks ago


Dubai, United Arab Emirates Radiant Hospitality Company Full time

**Key Responsibilities**
- **Franchise Development**: Identify and recruit potential franchisees, assess market opportunities, and oversee new franchise openings.
- **Operational Excellence**: Ensure all franchise operations comply with brand guidelines, delivering a consistent customer experience across all locations.
- **Relationship Management**: Build and maintain strong relationships with franchise partners, providing support and guidance to achieve mutual success.
- **Performance Monitoring**: Analyse sales data, operational KPIs, and market trends to optimise franchise performance and profitability.
- **Training and Support**: Develop and implement training programs for franchise partners and their staff to maintain brand consistency and operational efficiency.
- **Marketing Collaboration**: Work closely with the marketing team to support franchise locations with local and national campaigns.
- **Compliance Oversight**: Ensure all franchise agreements and operations align with legal and regulatory requirements in the markets they operate in.
- **Strategic Planning**: Contribute to long-term business growth by identifying opportunities for market expansion and product innovation.

**Qualifications and Experience**
- **Education**: Bachelor’s degree in Business Administration, Management, or a related field or related experience.
- **Experience**: Minimum of 5 years in franchise management or a similar role, preferably within the hospitality or retail sectors.
- **Skills**:

- Proven ability to manage and scale franchise operations.
- Strong negotiation, communication, and leadership skills.
- Analytical mindset with a results-driven approach.
- Deep understanding of the UK & UAE operational markets and franchise regulations.
- Proficiency in Microsoft Office and franchise management software, as well as experience with inventory management, reservation and guest review software
- A senior culinary background is advantageous, and ideal, to facilitate BOH training and oversight responsibilities.
- **Languages**: Fluency in English is required.

**What We Offer**
- Competitive monthly salary of AED 20,000.
- Additional AED 2,000 internal expense account.
- International travel to existing and new markets.
- Fuel and telephone claimable allowances.
- Opportunity to work with a leading brand in a dynamic and fast-paced environment.
- Comprehensive health insurance.
- Annual flight allowance.
- Career development opportunities and training programs.
- 5 day work week.
- A supportive and collaborative work culture.

Pay: AED20,000.00 per month

**Experience**:

- Franchise Management: 5 years (required)
- Operations & Training: 5 years (required)

**Location**:

- Dubai (required)



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