Account Manager

2 months ago


Abu Dhabi, United Arab Emirates FLEETCOR Full time

**Purpose**:
We are fast-growing travel firm seeking an account manager to manage the relationship(s) with

maximize savings and value for money for our aviation clients and ensure margin for our

company. The position provides relationship management, business analysis, procurement

services and operational support for all aspects of account management. Hotel, travel or

aviation experience preferred but not required.

**Key Competencies**:
▪ Relationship Management

▪ Business Development

▪ Procurement/Negotiations

**Essential Duties**:
▪ Conducts market research, hotel property analysis and market surveys consistent with

customer requirements.

▪ Develops, manages, executes and renews hotel contracts on behalf of clients.

▪ Tracks and identifies savings and revenue potential in accounts by studying current

business and identifying and evaluating additional needs/opportunities.

▪ Develops account loyalty by making presentations, explaining/ensuring knowledge of

products, service enhancements and additions and introducing new products and

services.

▪ Contribute information to account management strategies by evaluating current

products results; identify customer’s unmet needs; monitor competitive products;
analyze customer reactions and share this knowledge with the Account Management

team and leadership.

▪ On call 24x7 for distressed passenger situations.

▪ Evaluates the results of current products, identifies unmet customer needs, monitors

competitive products, analyzes and relays customer reactions and shares all acquired

knowledge with the Account Management team and Upper Management.

▪ Enhances department and organization reputation by accomplishing new and different

tasks and by exploring opportunities to add value to job accomplishments.

▪ Expands business by building relationships and identifying new business potential.

▪ Supervise Account Coordinators assigned to your accounts when appropriate.

**Skills/Qualifications**:
▪ Degree from a four-year, accredited university required

▪ Travel industry knowledge preferred; international experience preferred

▪ Excellent people skills and a customer-focused approach to establish

partnerships/alliances

▪ Excellent time management and follow-up skills

▪ Strong negotiation skills

▪ Strong financial acumen and attention to detail

▪ Ability to lead and work on a comprehensive team

▪ Ability to plan well and take initiative

▪ Positive attitude

▪ Bi
- or multilingual preferred. Preferred languages include Spanish, French, German,

Chinese and Japanese.

**Minimum Requirements**:
Bachelor’s Degree (B.S.) is required and a Master’s program is preferred.
- 3- 5 yrs Airline and hotel experience is preferred
- 3-5 years’ experience in account management, customer service, or sales support
- Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint software

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: AED137,497.26 per year

**Experience**:

- Travel Knowledge: 2 years (required)
- Airlines: 2 years (required)
- Account Management: 2 years (required)
- Customer service: 2 years (required)
- Procurement: 1 year (preferred)
- Business Development: 1 year (required)


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