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Food & Beverage Manager
2 weeks ago
This position works alongside the F&B Senior Manager/ Executive Chef/Chef de Cuisine to meet the department's Strategic Targets. Draws up direct reports and maintains health and safety standards in the department.
**Job Scope**:
- Manage the F&B outlets / Restaurant's Daily Operations.
- Monitor and ensure implementation of standard operating procedures of the Restaurant.
- Focus on Service Excellence in line with Theme, Storyline, and Concept designed for an Immersive Dining Experience worthy of our Theme Parks.
- Maintain Food and Beverage Organoleptic Quality,
- Take efficient measures to ensure prompt, accurate and personalized service to all guests to achieve high guest satisfaction levels.
- Handle all complaints generously, efficiently, and according to the Miral Experience guidelines.
- Maintain adequate staffing levels, recruit, train, coach, develop and schedule Colleagues as needed.
- Conduct Performance Appraisals, set Objectives, KPIs and help Direct Reports achieve them.
- Implement and execute the F&B Strategy and Tactical Initiative to achieve financial targets of the Restaurant.
- Review financial reports and statements to monitor Restaurant's performance against budgets.
- Work with the F&B Operations and Corporate teams to determine areas of concern and to offer solutions to improve the Restaurant's performance.
- Contribute to establishing realistic and achievable goals for the Restaurant in line with Park and Corporate Teams
- Maintain a safe and healthy working environment that is compliant with local regulations (ADAFSA) and international (HACCP) best practices.
- Ensure food safety and hygiene measures are implemented.
- Communicate new or amended procedures within the department to keep the outlets updated with changes.
- Attend company learning and development programs and training.
- Plan and organize internal and external special events.
- Manage emergency situations that may arise to minimize possible damage, loss or injury to any guests, colleagues, or company property.
- Contribute through F&B to departmental and company objectives, action plans and KPIs.
- Communicate relevant information with colleagues to improve internal communication within the department and company.
- Ensures working discipline and smooth teamwork between service and other departments.
- Help with the end-of-month or end-of-year inventory in his area of responsibility.
- Motivate colleagues through the effective implementation of incentive and recognition and rewards programs.
- Report safety concerns or incidents to management to minimize risk and maintain a clean safe environment.
- Abide by UAE laws, health, safety & environmental policies, industry and company rules and regulations.
- Communicate relevant information with colleagues to improve internal communication within the department and company.
- Ensures working discipline and smooth teamwork between service and other departments.
- Help with the end-of-month or end-of-year inventory in his area of responsibility.
- Motivate colleagues through the effective implementation of incentive and recognition and rewards programs.
- Report safety concerns or incidents to management to minimize risk and maintain a clean safe environment.
- Abide by UAE laws, health, safety & environmental policies, industry and company rules and regulations.
**Qualifications**:
- Fluency in Italian language is a must
- College Degree in Management or Hospitality
- Food Hygiene and HACCP Certification
- Solid Knowledge of Full-Service Restaurants Service
- 5 Years experience in Food and Beverage Operations
- 2 Years in F&B Management
- Computer and Microsoft Office knowledge
- English proficiency verbal and written.
- Excellent organizational skills
- Leadership, Led by Example
- Guest-Centric mindset, Service Oriented, Hospitality professional
- A very detail orientated and hardworking team player.
- Analytical, Solution finder
- General Knowledge of Restaurants, various categories
- Familiarity with Food in General and Italian Food Culture in particular
- Knowledgeability in various flavor profiles
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