Head of E-commerce Amet

2 weeks ago

Dubai, United Arab Emirates Kenvue Full time

**Head of E-Commerce AMET**-2307006356W

Description

**Who We Are**

At Kenvue, part of the Johnson & Johnson Family of Companies (Kenvue), we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA ®, AVEENO ®, TYLENOL ®, LISTERINE ®, JOHNSON’S ® and BAND-AID ® —are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.

Join us in shaping our future-and yours.

**Job Purpose**

**Financial**
- Deliver E-NTS$ Target, Growth and E-Contribution % KPIs
- Build a solid business plan with Markets including NTS by channel and customer, Media and BME Activity Calendar
- Drive the Ecom profitability by collaborating with local Markets, reviewing Gross Profit, Contribution Margin and working through Risks and Opportunities.

**Strategy**
- Define the eCommerce strategy and priority pillars along with the 3-5-year vision and ambition. Collaborate across the business to build understanding of this channel/function and help wider teams prioritize and focus efforts for eCommerce across the region.
- Prioritize eCommerce channel as a must win channel in AMET. Drive clear understanding of How To Win within priority sub channels including key capabilities required to drive success.
- Define strategic priorities for Amazon across Top3 AMET markets and drive these consistently within local markets through collaborative approach.
- Accelerate understanding of eCommerce by taking cross-market learnings & translating success models across the Region as well as providing the markets with tools to support the training across market teams;
- Develop clear Ways of Working / Roles and Responsibilities for Ecommerce in AMET
- Influence Senior Leadership locally, regionally, and globally as necessary by leveraging Digital Commerce expertise to ensure the business aligns to and advocates the AMET eCommerce strategy.

**Operational Excellence**
- Own and track execution of eCommerce Digital Shelf (6PAI) and drive ownership mindset in Markets
- Partner with distributors and supply chain to optimize process and metrics to meet eCommerce future demands
- Drive a proper governance system to review ecommerce performance (monthly, quarterly) business reviews

**Category and Customer Management**
- Drive execution of the customer and SKU segmentation models in the region. Work with markets to distort/prioritize based on segmentation outputs.
- In partnership with CBI, advance the customer data ecosystem to ensure we have the right data coverage integrated within our infrastructure to track and optimize performance.
- Drive a coordinated approach to Amazon within key local markets leveraging global expertise to ensure a consistent investment/engagement strategy. Work with markets to drive the right priorities, acceleration of core capabilities & most effective cross functional ways of working between Retail & Media.
- Support the Markets in preparing and delivering Joint Business Planning process with All Key Customers
- Be the AMET point of contact for cross-functional teams on everything related to eCommerce (Customer, Media, Category)

**Ecommerce Media Management**
- Lead the Ecommerce Media planning and Execution for AMET by managing a dedicated Media Manager
- Work with the Markets to build a solid Media Business Plan and Secure BME funding
- Work with Key Partners to deliver the E-Commerce media planning, buying, optimization & reporting
- Work closely with Marketing Media Team to synchronize Media Planning
- Quarterly review of the Media Spend efficiency, identify key learnings and adjust plans if required

Qualifications

**Education:
- Bachelor’s Degree

**Experience:
8-10 years’ experience managing Ecommerce

Ecommerce Customer Management experience is a **MUST**, E-commerce Media Experience is a **PLUS**

Experience in multi-national company preferably FMCG in a regional role

**Languages**:
Excellent Verbal and written English.

Primary Location Europe/Middle East/Africa-United Arab Emirates-Dubai-Dubai

Organization JNTL Consumer Health (UAE) FZ-LLC Legal Entity

Job Function Marketing & Sales

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