Front of House

6 months ago


Dubai, United Arab Emirates Brau Full time

Welcome and greeting clients warmly, and ensuring that they feel comfortable and happy on their visit.
- Provide clients with accurate information regarding Brau. treatments and products.
- Keep clients updated on currently available promotions and discounts in treatments offered.
- Open and close the studio as per Standard Operating Procedures.
- Keep record of business transactions by registering new clients; receiving payments from clients for services ordered, and issuing invoices.
- Ensure that the front desk is clean and organized for free movement.
- Inform staff members of appointments that have been canceled, and alert staff members of the arrival of clients who come without prior appointments.
- Assist in getting client feedback on the level of services delivered to improve on service delivery.
- Receive customer feedback and direct them to appropriate offices for resolution.
- Maintain all necessary Government licensing documentation.
- Strong sales knowledge and experience
- At least 3 years experience working in a beauty clinic, salon or in 5 star luxury operations within a FOH role
- A minimum of a high school diploma
- Ability to provide strong references
- Exemplary customer service skills
- Excellent multitasking skills
- Fluent in English with excellent communication skills

Application Question(s):

- It is a ladies salon so are you a female?
- Do you have minimum 3 years of experience as a receptionist and sales in salon/wellness industry?


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