Automotive Sales Coordinator

3 weeks ago

Dubai, United Arab Emirates Legend Holding Group Full time

**Sales Coordinator (Trading)**

**Overview**:
We are seeking a Sales Coordinator with strong technical skills to join our dynamic automotive trading team. As a Sales Coordinator, you will play a crucial role in supporting the sales team, ensuring smooth operations, and providing technical expertise to assist in selling automotive products. This position requires a proactive and organized individual with a deep understanding of automotive components and a knack for customer service.

**Key Responsibilities**:
**Technical Expertise**:

- Demonstrate in-depth knowledge of automotive components, parts, and accessories.
- Assist customers and sales team members with technical inquiries, providing accurate information and guidance.
- Stay updated on industry trends, new products, and technological advancements in the automotive sector.

**Sales Support**:

- Collaborate with the sales team to develop and maintain strong customer relationships.
- Prepare and deliver technical presentations to customers as needed.
- Assist in preparing quotations, proposals, and technical documentation.
- Coordinate product demonstrations and technical workshops for potential customers.

**Order Processing**:

- Handle order processing, including order entry, tracking, and shipment coordination.
- Ensure accurate and timely delivery of products to customers.
- Resolve any order-related issues or discrepancies efficiently.

**Customer Service**:

- Address customer inquiries and concerns promptly and professionally.
- Maintain a high level of customer satisfaction by providing exceptional service.
- Work closely with the sales team to identify opportunities for upselling and cross-selling products.

**Data Management**:

- Maintain and update customer information, sales records, and inventory data.
- Generate reports and analyze sales data to identify trends and opportunities for improvement.
- Assist in forecasting sales and inventory needs.

**Communication**:

- Facilitate communication between the sales team, customers, and other departments.
- Ensure all parties are informed of order status, technical updates, and relevant information.

**Administrative Duties**:

- Assist with administrative tasks, including filing, document management, and maintaining office supplies.

**Qualifications & Requirements**
- Bachelor's degree in a relevant field or equivalent work experience.
- Proven experience (5+ years) in automotive sales coordination.
- Proficient in MS Excel and CRM software.
- Strong technical knowledge of automotive components and products.
- Excellent communication and interpersonal skills.
- Customer-focused with a commitment to providing top-notch service.
- Highly organized and detail-oriented.
- Ability to work independently and as part of a team.
- Problem-solving skills and the ability to multitask effectively.

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