Branch Supervisor

2 weeks ago


Dubai, United Arab Emirates BABA ROMA FOR CAKES AND BAKERY CO. L.L.C Full time

**About Us**:
BABA ROMA is a casual dining cafe known for its exceptional variety of patisserie, pastry & bakery delights. Our menu also features a range of elegant comfort food options for a delightful dine-in experience, and extensive selection of convenient grab & go offerings. We pride ourselves on delivering outstanding gastronomic experiences, and we are seeking a Cafe Supervisor who shares our commitment to excellence and ready to take the brand to a new height.

**Duties & Responsibilities**:

- Will be responsible for efficient stores work to maximize incomes and minimize their expenses.
- Solve risen problems and make decisions at supervisory level for stores.
- To simplify\improve Standard Operation procedures (SOPs) to make more efficient man-hours utilization, to control their implementation, knowledge & usage in all stores.
- Ensure Compliance with Food and Beverage Hygiene Policies and Procedures in coordination with respective department and stores in charge.
- Control monthly inventory verification and accuracy in stores.
- Lead Loss/Risk Prevention at stores, in coordination with respective departments.
- Request to visit service providers or technicians (Internet, own Maintenance, IT etc.).
- To control equipment maintenance schedule & rise repair tickets to Maintenance technicians.
- Participate in new concept review and in new stores opening.
- Search ways to improve existing sales channels for stores such as walk-in, aggregators, social.
- Identify & implement new efficient sales channels & segments & products.
- Propose & launch if approved new in-store & digital offers, new products where required, other marketing activities to reach customer satisfaction and sales increase goals.
- Assist to coordinate with marketing agencies, freelancers, photographers to reach sales goals.
- Provide & implement recommendations to increase brand value and sales.
- Schedule & perform training to improve retail sales skills and techniques, products knowledge.
- Take responsibility for all improvements of the retail stores.
- Customer happiness scores growth (as per reviews in Google maps, Zomato, Talabat).
- Net profit growth of existing stores.

**Requirement**
- 4+ years' experience as a supervisor/manager with F&B store in Dubai
- Good communication and interpersonal skills

Pay: AED5,000.00 - AED6,000.00 per month

**Experience**:

- F&B Café/Restaurant supervising: 2 years (required)
- HORECA: 2 years (required)
- Café/Confectionary/Restaurant managing: 2 years (required)


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