Branch Supervisor

1 week ago


Dubai, Dubai, United Arab Emirates BABA ROMA FOR CAKES AND BAKERY CO. L.L.C Full time

About Us:

BABA ROMA is a casual dining cafe known for its exceptional variety of patisserie, pastry & bakery delights.

Our menu also features a range of elegant comfort food options for a delightful dine-in experience, and extensive selection of convenient grab & go offerings.

We pride ourselves on delivering outstanding gastronomic experiences, and we are seeking a Cafe Supervisor who shares our commitment to excellence and ready to take the brand to a new height.


Duties & Responsibilities:

  • Will be responsible for efficient stores work to maximize incomes and minimize their expenses.
  • Solve risen problems and make decisions at supervisory level for stores.
  • To simplify\improve Standard Operation procedures (SOPs) to make more efficient manhours utilization, to control their implementation, knowledge & usage in all stores.
  • Ensure Compliance with Food and Beverage Hygiene Policies and Procedures in coordination with respective department and stores in charge.
  • Control monthly inventory verification and accuracy in stores.
  • Lead Loss/Risk Prevention at stores, in coordination with respective departments.
  • Request to visit service providers or technicians (Internet, own Maintenance, IT etc.).
  • To control equipment maintenance schedule & rise repair tickets to Maintenance technicians.
  • Participate in new concept review and in new stores opening.
  • Search ways to improve existing sales channels for stores such as walkin, aggregators, social.
  • Identify & implement new efficient sales channels & segments & products.
  • Propose & launch if approved new instore & digital offers, new products where required, other marketing activities to reach customer satisfaction and sales increase goals.
  • Assist to coordinate with marketing agencies, freelancers, photographers to reach sales goals.
  • Provide & implement recommendations to increase brand value and sales.
  • Schedule & perform training to improve retail sales skills and techniques, products knowledge.
  • Take responsibility for all improvements of the retail stores.
  • Customer happiness scores growth (as per reviews in Google maps, Zomato, Talabat).
  • Net profit growth of existing stores.

Requirement

  • 4+ years' experience as a supervisor/manager with F&B store in Dubai
  • Good communication and interpersonal skills

Pay:
AED5, AED6,000.00 per month

Experience:

  • F&B Café/Restaurant supervising: 2 years (required)
  • HORECA: 2 years (required)
  • Café/Confectionary/Restaurant managing: 2 years (required)

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