Branch Supervisor

6 months ago


Dubai, United Arab Emirates Katrinasweets & Confectionery, Mirdiff Full time

**Duties & Responsibilities**:
**Stores Operation**:

- Interviewing, selecting, training staff as well as new employees, supervising, counseling and disciplining staff, developing personal growth opportunities;
- Will be responsible for efficient stores work to maximize incomes and minimize their expenses.
- Solve risen problems and make decisions at supervisory level for stores.
- To simplify\improve Standard Operation procedures (SOPs) to make more efficient man-hours utilization, to control their implementation, knowledge & usage in all stores.
- Ensure all daily and monthly reports are detailed and submitted in a timely matter;
- Prepare work schedules, assigning and monitoring work, implementing productivity standards and review inventory and sales records
- Ensure Compliance with Food and Beverage Hygiene Policies and Procedures in coordination with respective department and stores in charge.
- Control monthly inventory verification and accuracy in stores.
- Lead Loss/Risk Prevention at stores, in coordination with respective departments.
- Request to visit service providers or technicians (Internet, own Maintenance, IT etc.).
- Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards;
- Pass on information from upper management to employees and vice versa
- To control equipment maintenance schedule & rise repair tickets to Maintenance technicians.
- Participate in new concept review and in new stores opening.

**Retail Sales & Marketing**:

- Search ways to improve existing sales channels for stores such as walk-in, aggregators, social.
- Identify & implement new efficient sales channels & segments & products.
- Propose & launch if approved new in-store & digital offers, new products where required, other marketing activities to reach customer satisfaction and sales increase goals.
- Assist to coordinate with marketing agencies, freelancers, photographers to reach sales goals.
- Provide & implement recommendations to increase brand value and sales.
- Schedule & perform training to improve retail sales skills and techniques, products knowledge.
- Take responsibility for all improvements of the retail stores.
- Conduct market feasibility studies and formulate business proposals and/or plans.
- Customer happiness scores growth (as per reviews in Google maps, Zomato, Talabat).
- Sales of existing stores.
- Net profit growth of existing stores.

**Salary**: AED4,000.00 - AED6,000.00 per month

Application Question(s):

- How many years of experience do you have as supervisor in Supermarket industry

?
- How many years of experience do you have as supervisor in Supermarket industry in UAE?

?
- How many years of experience do you have as supervisor in F&B industry

?

Ability to Commute:

- Dubai (required)

Ability to Relocate:

- Dubai: Relocate before starting work (required)


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