E-com Coordinator IT Coordinator
6 months ago
Key Responsibilities:
- Oversee daily operations of the e-commerce platform, quotations are accurate and timely delivery.
- Manage product listings, including descriptions, pricing.
- Monitor website performance, traffic, and sales metrics, providing regular reports to management.
- Handle customer inquiries and complaints related to e-commerce, ensuring a high level of customer satisfaction.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
- Collaborate with inventory and logistics teams to ensure accurate order fulfillment and timely delivery.
- Provide technical support and training to staff as needed.
- Implement and manage IT projects to enhance operational efficiency and security.
- Monitor and maintain the e-commerce website's backend systems, ensuring optimal performance and mínimal downtime.
- Ensure data security and compliance with relevant regulations.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, E-commerce, or a related field.
- 1 or 2 year experience in e-commerce management and IT coordination.
- Strong understanding of e-commerce platforms.
- Proficiency in IT systems and networks, with a solid understanding of data security practices.
- Excellent problem-solving skills and the ability to troubleshoot technical issues.
- Strong organizational skills and attention to detail.
- Effective communication skills, both written and verbal.
- Ability to work independently and as part of a team.
Preferred Skills:
- Familiarity with data analysis tools and techniques.
- Knowledge of website development and maintenance.
- Project management skills and experience.
Pay: From AED3,500.00 per month
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