Property Administrator

2 weeks ago


Ajman, United Arab Emirates Emirates Properties Full time

**Main Responsibilities**:
**Key functional activities**
- Conduct all business in accordance with company policies and procedures and provide support for all aspects of day-to-day activities towards assigned properties.
- Offer letter preparation in coordination with the leasing team.
- Update Tenant Information Form and collect all relevant documents from the respective tenant.
- Prepare tenancy contract and issuance of receipts through ERP and registration of tenancy contracts in government portals.
- Responsible for collection of security deposits, rental cheques and other charges such as utilities, renewal charges, penalties as stipulated in the lease agreement & handing over the same to Finance department.
- Maintain and update data of issued access cards, remote controls, underground parking etc.
- Draft notices (renewals, rent collections, bounced cheques etc.) and follow-up with delinquent tenants to ensure timely collections. Necessary legal actions to be taken as per the SOP.
- In case of bounced cheques, follow-up with customer to ensure collections/appropriate follow up actions.
- Maintain and update property master file and individual resident unit files.
- Ensure smooth handover of property to Tenants by liaising with Facilities Management for snagging and pre-handover formalities.
- Ensure mínimal loss revenue/ revenue days by Marketing and following up with potential prospects.
- Minimizing the leasing cycle, i.e., time taken between enquiry and signing of tenancy agreements.
- Responding to tenants inquires and queries.
- Drafting circulars and distributing them in properties under management.
- Expired or Missing documents follow-up.
- Review rent reduction requests, obtain approval from APM and respond to tenant accordingly.
- Ensure excellent tenant relationship through superior customer service.
- For all maintenance complaints coordinate with facility management team and assuring complaints are attended and requests from tenants are closed in a measurable time frame. Maintain register / log of tenant complaints.
- Check-out process to be followed up with FM team and ensure collection of payments towards damage charges from tenant.
- Proper exit check of the tenant before issuing the Deposit back to the same.
- Monitor and keep track of vacant units and update leasing team.
- Other Company related duties that may be assigned by the management that are consistent with the department and Company mandate.

**Reporting requirement**
- Monthly leasing & property management activity report for respective properties.
- Occupancy & Vacancy Report
- Move-in / Move-out Report
- Rent Roll Report
- Lease Expiration Report
- Collection Report
- Bounce Cheque Report
- Legal Case Report

Pay: AED4,000.00 - AED5,000.00 per month

Application Deadline: 20/05/2024



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