Property Administrator

1 week ago


Ajman, Ajman, United Arab Emirates Emirates Properties Full time

Main Responsibilities:

Key functional activities

  • Conduct all business in accordance with company policies and procedures and provide support for all aspects of daytoday activities towards assigned properties.
  • Offer letter preparation in coordination with the leasing team.
  • Update Tenant Information Form and collect all relevant documents from the respective tenant.
  • Prepare tenancy contract and issuance of receipts through ERP and registration of tenancy contracts in government portals.
  • Responsible for collection of security deposits, rental cheques and other charges such as utilities, renewal charges, penalties as stipulated in the lease agreement & handing over the same to Finance department.
  • Maintain and update data of issued access cards, remote controls, underground parking etc.
  • Draft notices (renewals, rent collections, bounced cheques etc.) and followup with delinquent tenants to ensure timely collections. Necessary legal actions to be taken as per the SOP.
  • In case of bounced cheques, followup with customer to ensure collections/appropriate follow up actions.
  • Maintain and update property master file and individual resident unit files.
  • Ensure smooth handover of property to Tenants by liaising with Facilities Management for snagging and prehandover formalities.
  • Ensure mínimal loss revenue/ revenue days by Marketing and following up with potential prospects.
  • Minimizing the leasing cycle, i.e., time taken between enquiry and signing of tenancy agreements.
  • Responding to tenants inquires and queries.
  • Drafting circulars and distributing them in properties under management.
  • Expired or Missing documents followup.
  • Review rent reduction requests, obtain approval from APM and respond to tenant accordingly.
  • Ensure excellent tenant relationship through superior customer service.
  • For all maintenance complaints coordinate with facility management team and assuring complaints are attended and requests from tenants are closed in a measurable time frame. Maintain register / log of tenant complaints.
  • Checkout process to be followed up with FM team and ensure collection of payments towards damage charges from tenant.
  • Proper exit check of the tenant before issuing the Deposit back to the same.
  • Monitor and keep track of vacant units and update leasing team.
  • Other Company related duties that may be assigned by the management that are consistent with the department and Company mandate.

Reporting requirement

  • Monthly leasing & property management activity report for respective properties.
  • Occupancy & Vacancy Report
  • Movein / Moveout Report
  • Rent Roll Report
  • Lease Expiration Report
  • Collection Report
  • Bounce Cheque Report
  • Legal Case Report

Pay:
AED4, AED5,000.00 per month

Application Deadline: 20/05/2024

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