Arabic-speaking Customer Support Representative in

2 months ago


Dubai, United Arab Emirates Gulf Fruits Trade Company LLC Full time

We Gulf Fruit Trade LLC, a prominent player in the Fruits and Vegetables trading sector in the UAE, is currently seeking a Arabic-Speaking Customer Support Representative with previous experience in the Food and Beverage industry or relevant industry, particularly in the e-commerce segment.

**Responsibilities**:
**Responsibilities**:
**1. Customer Interaction**:

- Provide proficient communication in Arabic and English, delivering product and service information promptly.
- Resolve product and service problems efficiently.

**2. Customer Attraction**:

- Attract potential customers by addressing queries and recommending additional products or services.

**3. Record Maintenance**:

- Maintain accurate and accountable customer records.

**4. Feedback Management**:

- Record and document detailed customer feedback.
- Prepare monthly reports for superiors based on feedback and operational performance.

**5. Report Organization**:

- Organize periodic reports based on sensitivity, clients, issues, products, value, and feedback.

**6. Business Promotion**:

- Promote the business to premium customers, emphasizing the company's portal as the best for online fresh produce.

**7. Operational Coordination**:

- Communicate and coordinate with the operations department for corrective actions to resolve customer complaints.
- Report the status of resolutions to superiors.

**8. Calendar Management**:

- Prepare daily/weekly/monthly work calendars.
- Share monthly summary reports with management, showcasing the results of customer care efforts.

**9. Targets and Conversion**:

- Meet monthly conversion targets assigned by the division head.

**10. Financial Transactions**:

- Maintain financial accounts by processing customer adjustments.

**11. Team Collaboration**:

- Contribute to the team's overall success by accomplishing related results as needed.

**Qualities to Develop**:

- Customer service relationship
- Product knowledge
- Market knowledge
- Quality focus
- Problem-solving
- Documentation skills
- Phone skills
- Listening skills
- Conflict resolution
- Analyzing information
- Multi-tasking ability

**Note**: Further responsibilities may be added as needed. This position plays a crucial role in enhancing customer satisfaction and promoting the brand image. We encourage continuous learning and development to ensure our customer care team delivers exceptional service.

نوع الوظيفة: دوام كامل, دائم

الراتب المدفوع: AED٣٬٥٠٠٫٠٠ لكل شهر



  • Dubai, United Arab Emirates The Coffee Lab - Specialty Coffee Full time

    The Coffee Lab, Dubai is searching for an Arabic speaking customer service representative to join our expanding team. **Salary**: AED2,500.00 - AED3,500.00 per month **Experience**: - customer service: 2 years (required) **Language**: - Native Arabic (required) - English fluently (required)


  • Dubai, United Arab Emirates Sapphire Trading Full time

    **Trading Company in looking for Arabic Speaking Sales Representative** We are looking for enthusiastic **Sales Representative **to contribute in generating sales for our company. You will be responsible for closing deals and maintaining good customer relationships. An effective sales representative must be an excellent communicator and have superior...


  • Dubai, United Arab Emirates Arcab Full time

    **About arcab** Arcab is a technology-enabled bus aggregator that empowers fleet owners to make more money by increasing the utilization of their vehicles. We are tackling the 250B$ MENA market for moving people and things. We are growing rapidly working with the largest fleet operators in the region with thousands of vehicles in our supply pool. We show...

  • Customer Support

    1 month ago


    Dubai, United Arab Emirates Bydaar Full time

    **Customer Support Representative - Arabic & English Speaking** **About Bydaar** **About the Role** We are seeking a passionate and dedicated Customer Support Representative to join our growing team. This is a work-from-home position that requires fluency in both Arabic and English. You will play a crucial role in ensuring our customers have a positive...


  • Dubai, United Arab Emirates Global Career Heights (GCH) Full time

    Greetings !! We are GCH Human Resource currently hiring For Call Center Agents for a reputed property Developer. **Job title: Call Centre Representative - Contact Center** **Job location: Dubai** **Job type: Full time, Permanent** **Salary: AED 7K-8K + Benefits** **Start date: Immediate** Need Someone who can speak Russians, Chinese ,Farsi, Arabic+...


  • Dubai, United Arab Emirates Danube Group Full time

    **Key Responsibilities**: - **Inbound and Outbound Calls**: - Handle a large volume of inbound and outbound calls in Arabic. - Respond to customer inquiries and provide accurate information. - Proactively reach out to customers for follow-ups and feedback. - **Customer Support**: - Assist customers with product and service information. - Resolve customer...


  • Dubai, United Arab Emirates FOOD TRADING GROUP Full time

    **Job description** An exciting job opportunity for Customer service Representative (FMCG/Food Distribution background prefered ) professional !!!! - Immediate Joiners With its Headquarters based in Lebanon, a representative office in Limassol-Cyprus, and distribution companies in Dubai, Abu Dhabi, Riyadh, Jeddah, Beirut, Limassol and Erbil, We serves the...


  • Dubai, United Arab Emirates FIH Marketing Management LLC Full time

    **Customer Success Representative - Arabic speakers** We are seeking Arabic speakers Native level, to act as the primary point of contact for the company's customers and connect customers with specific teams to address specific requests. As a Customer Success Representative, you will work with customers directly to manage client relationships,...


  • Dubai, United Arab Emirates Medilife Group Full time

    **Customer Service Representative** - Good English/ Arabic speaking - Healthcare Customer Support experience required. - Needs to be flexible with the Shift timings. **Job Types**: Full-time, Permanent **Salary**: Up to AED4,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work...


  • Dubai, United Arab Emirates CITY MAIDS CLEANING SERVICES Full time

    **Job description** FEMALE ARABIC SPEAKING CALL CENTER AGENT IS URGENTLY REQUIRED TO JOIN COMPANY IN DEIRA, DUBAI We are seeking an experienced female Arabic speaking to join our dynamic team. As a call center Representative, you will be responsible for providing exceptional customer service and support to our valued clients. This position requires...


  • Dubai, United Arab Emirates JPA Accounting Est Full time

    Job description Job Opportunity: Customer Support Representative in Bur Dubai Position: Customer Support Representative Location: Bur Dubai - Company Visa provided upon successful completion of probational period - fringe benefit upon confiormation. **Salary**: Starting from AED 1,800 based on experience Visa is on company **Requirements**: -...


  • Dubai, United Arab Emirates Aspire jazp Technologies Full time

    **Job duties** - Providing timely and accurate information about the company's products or services, pricing, policies, and procedures. - Maintaining a positive and professional attitude towards customers and representing the company in a positive light. - Meeting performance metrics related to call volume, response time, customer satisfaction, and other key...


  • Dubai, United Arab Emirates Iyanli Full time

    We are currently seeking a dedicated and empathetic Customer Support Representative to join our team. As a Customer Support Representative, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience. **Responsibilities**: - Provide accurate information about products,...


  • Dubai, United Arab Emirates CITY MAIDS CLEANING SERVICES Full time

    TAGALOG SPEAKING FEMALE CUSTOMER SERVICE REPRESENTATIVE IS URGENTLY REQUIRED TO JOIN COMPANY IN DEIRA, DUBAI We are seeking an experienced Female Tagalog Speaking Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our valued...


  • Dubai, United Arab Emirates SIMPLYCARBUYERS.COM Full time

    Looking for 2 Customer Services Representative with very strong communication skills. Below are the requirement - Can do multitask - Computer Literate - Target Orientate - Convincing power - Team Player - Flexible in work hours - Speaking Arabic Would be an advantage.


  • Dubai, United Arab Emirates CITY MAIDS CLEANING SERVICES Full time

    TAGALOG SPEAKING FEMALE CUSTOMER SERVICE REPRESENTATIVE IS URGENTLY REQUIRED TO JOIN A 22 YEARS OLD COMPANY IN DEIRA, DUBAI We are seeking an experienced Female Tagalog Speaking Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our...


  • Dubai, United Arab Emirates SERAC INTERNATIONAL MARKETING CO LLC Full time

    Job description We are looking for a Customer Sales Representative with experience in **Forex industry**. Our employees will have a challenging role in a dynamic environment and great opportunity to work in international company. If you want a stable company and you wish for prosperity, you speak excellent English, your place is with us! Daily Tasks: -...


  • Dubai, United Arab Emirates GO TALK GENERAL TRADING LLC Full time

    Customer Service Representative **Salary**: From AED2,500.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: - customer service: 1 year (preferred) **Language**: - English and Arabic speaking...


  • Dubai, United Arab Emirates Dream Come True Information Technology Full time

    **Customer Support Representative.** **Position Overview**:The Customer Support Representative plays a pivotal role in maintaining excellent customer relationships by addressing inquiries, and concerns, and providing solutions. They serve as a bridge between customers and the company, ensuring customer satisfaction and enhancing brand...


  • Dubai, United Arab Emirates DNK Real Estate Full time

    **Job description** We are looking for a Customer Support Representative. We are seeking motivated and dedicated individuals to join our growing team as Customer Support Representative. As part of our company, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our clients in the real estate...