Patient Coordinator

1 month ago


Dubai, United Arab Emirates ACHIRA CLINICS Full time

**About Us**

Achira Clinics, located in the heart of Dubai, brings over 25 years of healthcare excellence to the community. Our modern, patient-focused facility offers a supportive and motivating environment where cutting-edge medical care meets compassionate service. We are committed to providing the highest standards of treatment in a welcoming and professional atmosphere.

**Responsibilities**:

- Greet and assist patients with a warm, professional attitude, ensuring a positive patient
- experience.
- Schedule and confirm patient appointments, managing any changes or cancellations in a timely manner.
- Provide patients with information regarding services, insurance policies, payment options, and any other inquiries.
- Verify patient insurance coverage and ensure accurate billing and payment processing.
- Strong organizational and time-management abilities with attention to detail.
- Actively participate in sales initiatives, including promoting clinic services, offering
- package deals, and upselling relevant treatments.
- Provide excellent customer service, responding to patient queries and resolving
- complaints.
- Reporting to the management

**Qualifications**:

- At least two years of experience in medical sector especially in Reception roles or patient coordination.
- Knowledge of UAE healthcare laws and regulations is a plus.
- Experience in social media platforms (Facebook, Instagram, WhatsApp)
- Fluency in Arabic and English is a MUST.
- Fluency in Microsoft Office especially (Outlook, MS Word, MS Excel) and healthcare management software is required.
- Creativity and ability to solve problems and suggest solutions.
- Ability to work flexible hours.

**Benefits**:

- Trainings and Orientations.
- Medical Insurance.
- Competitive salary.
- Opportunity to work in a patient-centered, innovative clinic.
- Supportive team environment with opportunities for career growth.

**Job Types**: Full-time, Permanent

Pay: AED4,000.00 - AED6,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- health care: 2 years (required)

**Language**:

- Arabic (required)


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