Business Development

1 week ago

Dubai, United Arab Emirates Axiom Telecom Full time

Posted On
- 04 Dec 2024
- End Date
- 19 Dec 2024
- Required Experience
- 5 - 10 Years
Basic SectionNo. Of Openings

1

Band

Manager

Grade

GRADE-15

Designation

BUSINESS DEVELOPMENT & TRAINING MANAGER

Campus/Non Campus

Non Campus

Employment Type

Permanent

Employee Category

AXIOM STAFF
- OrganisationalGroup Company (Code)

Axiom Telecom LLC

Legal Entity (Code)

101-AXIOM UAE

Channel (Code)

150-SERVICES

Department

PHONE CARE

Sub Department

SERVICE CITY

Financial Location (Code)

104138-SC Admin

Brand (Code)

99999999-NON SPECIFIC

Country

UAE

Zone

DUBAI

Region

DUBAI

City

DUBAI

Office Location/Place Of Work

DUBAI
- SkillsSkill

Minimum Qualification

OTHERS

Working Language

No data available
- Job Description1. JOB DETAILS:
**Position Title**:
**Service Manager - Phonecare UAE**

**Reports to**:
**Group Service Manager**

**Department**:
**Service Department**

**Division**:
**Phonecare UAE**

**Job Code**:
Prepared / Revised on:
**01.11.10**

**2. JOB PURPOSE**:_One sentence describing the overall objective of the job and, essentially, why the job exists_

**To develop & implement an efficient operational strategy, policies & procedures to ensure the company has the necessary resources to achieve its short, medium & long term business plans**

**3. JOB DIMENSIONS**:_Financial data_

**Financial Data & Number of Staff Supervised**:
**Operating Budget / Revenues**

**Direct Reports**:
**Total**:
**4. KEY ACCOUNTABILITIES**:_maximum 12/14 accountability statements in the form of verb/noun/result area_

**Description**

**Performance Indicators**
- Develop, adhere & achieve the strategic objectives & targets which will assure that the organisation is aligned to meet or exceed its mission critical goals
- TAT, BER rate, Repeat rates, Reporting performance, GP, NP, Balance scorecard
- Organise, lead & manage projects which will ensure that employees & line managers are motivated to contribute for the goodwill & growth of the organisation
- Incentive schemes, Appraisal systems, succession plans, attrition & retention rates
- Plan & Co-ordinate work schedules which will ensure that alternative strategies are in place to achieve business performance objectives
- Production planning, Leave planning, overtime planning, shift planning
- Plan & implement training programs which will ensure that employees and line managers are equipped with the necessary skills & experience to achieve high levels of performance
- Training need analysis, training plan, training records
- Prepare, monitor & control the annual budget to ensure that the expenditure is in line with the business plan
- Performance report on actual v/s budget
- Proffer & extend advice and guidance on organisational problems & solutions at all levels of business functions which will ensure that there is an assertion for the fulfilment of aligned & smooth transaction amongst resources
- Management review meetings, Audits & performance ratings, satisfaction survey index
- To plan, develop and implement new service centres post approval from management
- New service centre development schedules and reports
- To plan and implement effective manpower resource management & schedule to optimize maximum output
- Weekly Productivity / Performance report
- To formulate plans and strategies for maximising customer satisfaction
- Customer satisfaction index as per KPI
- Direct, lead & administer continuous improvement projects which will assure that there is an effective IMS in place to meet the dynamic business requirement
- Quality tools implementation, 6 sigma
- Liaise closely with principals & relevant groups of departments across the company to agree new service delivery initiatives.
- Visit reports, Escalations, business development
- To carryout root cause analysis on operational issues to understand and address issues
- Corrective actions / root cause analysis
- Co-ordinate, organise & nurture team building programmes which will foster team work & enlighten the spirit of synergy to yield better results
- Cross functional team activity reports

**5. jOB cONTEXT**:_a _general commentary of any aspects of the job that do not fit logically in the other sections e.g. current projects_

Conducts weekly departmental meetings as & when required

Follow and adhere to Quality management systems (QMS)

Adhere to confidentiality-NDA (Non disclosure agreement)

Create a congenial working environment within the organisation

Review Balance score card and KPIs on a regular basis

**6. COMMUNICATIONS & WORKING RELATIONSHIPS**:_ _Define what is communicated to whom and why_

**Internal**:

- All internal departments

**External**:

- Principals, Suppliers, Auditors, Top management

**7. FRAMEWORKS, BOUNDARIES, & DECISION MAKING AUTHORITY**:_Define the nature of policy/procedure/instruction constraints and the nature of reporting relationships with the boss as well as any relevant financial sign-off authorities_
- Reports to Group Service Manager

**8. QUA

  • Business Development Manager

    6 months ago

    Dubai, United Arab Emirates Business Umbrella Full time

    **Job Information**: Industry - ConsultingWork Experience - 5+ yearsSalary - 40-50k AEDCity - DubaiState/Province - Dubayy (Dubai)Country - United Arab EmiratesZip/Postal Code - 337-1500- 1- Implement growth opportunities within the region,Build, encourage and maintain long-term relationships with key stakeholders- 2-Conduct complex Market...

  • Business Development Executive

    2 months ago

    Dubai, United Arab Emirates 4direction development Full time

    **Business Development Executive - Broker Relations** **(Real Estate Developer)** **Position Title**: Business Development Executive **Department**: Business Development / Sales **Location**: Dubai **Reports To**: Business Development Manager **Job Summary**: The Business Development Executive for Broker Relations is responsible for supporting the...

  • Business Development Executive

    6 months ago

    Dubai, United Arab Emirates Business Umbrella Full time

    Urgent Requirement for Business Development Executive for a reputed Real estate Firm,Dubai. Chinese/Russian speakers - Max 10-12K. If okay with the budget kindly fill the below form and inform me **Salary**: AED8,000.00 - AED12,000.00 per month

  • Business Development Manager

    2 months ago

    Dubai, United Arab Emirates 4direction development Full time

    **Business Development Manager - Broker Relations (Real Estate Developer)** **Position Title**: Business Development Manager **Department**: Business Development / Sales **Location**: Dubai **Reports To**: Sales Director **Job Summary**: The Business Development Manager for Broker Relations is responsible for establishing and nurturing relationships with...

  • Business Development Executive

    6 months ago

    Dubai, United Arab Emirates Vision business consulting Full time

    Business Development Executive Location: Dubai, United Arab Emirates (UAE) **About Us**: Vision Business Consulting is on the lookout for a dynamic and results-driven Business Development Manager/Relationship Manager to join our team. As a crucial member of our organization, you will contribute significantly to expanding our client base, identifying...

  • Business Development Advisor

    2 months ago

    Dubai, United Arab Emirates HSJB BUSINESS CONSULTING Full time

    **Key Responsibilities**: - **Market Research**: - Analyze market trends, customer needs, and competitive landscape to identify potential business opportunities. - Prepare reports and presentations to communicate findings to stakeholders. - **Business Strategy Development**: - Collaborate with senior management to develop and implement business strategies...

  • Business Development Executive

    6 months ago

    Dubai, United Arab Emirates Phoenix Business Advisory Full time

    **Business Development Executive** Vacancy - 3-4 Department: Sales Salary - Up to 4,000 AED Experience - 1+ years Preferred Industry - Immigration, Real Estate, Hospitality, Banking and Insurance Address: Building 4WA Office #708 - Dubai Airport Free Zone - Dubai - United Arab Emirates We are looking for a resilient, empathic business development...

  • Business Development Executive

    6 months ago

    Dubai, United Arab Emirates Business Umbrella Full time

    Urgent Requirement for Business Development Executive for a reputed Real estate Firm,Dubai. Chinese/Russian speakers - Max 10-12K. If okay with the budget kindly fill the below form and inform me **Salary**: AED8,000.00 - AED12,000.00 per month Application Question(s): - Are you in dubai right now? **Experience**: - Real estate: 1 year...

  • Business Development Manager

    6 months ago

    Dubai, United Arab Emirates Vision business consulting Full time

    Business Development Manager **Location**:* Dubai, UAE **Position**:* Business Development Manager **Company Overview**:* We are a leading business setup company in Dubai, specializing in providing comprehensive services for entrepreneurs and corporations seeking to establish their presence in the UAE. Our offerings include company registration, visa...

  • Business Development Manager

    6 months ago

    Dubai, United Arab Emirates Arabian Business Centre Full time

    We are looking for a Business Development Manager for Dubai and AbuDhabi - Proven working experience as a business development manager for PRO services & Company formation - Preferably 3 plus years of GCC experience-Freshers may not apply - Proven sales track record - Experience in customer support - Proficiency in English - Market knowledge - Excellent...

  • Business Development Executive

    6 months ago

    Dubai, United Arab Emirates Phoenix Business Advisory Full time

    We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and...

  • Business Development Executive

    6 months ago

    Dubai, United Arab Emirates Phoenix Business Advisory Full time

    We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and...

  • Business Development Manager

    6 months ago

    Dubai, United Arab Emirates Phoenix Business Advisory Full time

    Job Description: Contacting potential clients to establish rapport. Cold Calling Client Meetings & Sales closure. To nurture inbound leads to potential prospects. To enhance customers’ experience. Finding and developing new markets and improving sales. Attending conferences, meetings, and industry events. Developing quotes and proposals for...

  • Business Development Executive

    3 months ago

    Dubai, United Arab Emirates HSJB BUSINESS CONSULTING Full time

    Working Experience with _**Business Set Up Companies**_ - Knowledge in company structure, Business registration, Business License and permit, Open corporate bank account. - Generate leads and executes sales, development strategies - Oversees progress of the company’s strategic initiatives - Liaises with key Customers to assess satisfaction and...

  • Business Development Executive

    6 months ago

    Dubai Airport, United Arab Emirates Phoenix business Advisory Full time

    _**Business Development Executive**_ - Vacancy - 3-4 - Department: Sales - Salary - Up to 2,500 AED - Experience - 1+ years - Preferred Industry - Immigration, Real Estate, Hospitality, Banking and Insurance. - Address: Building 4WA Office #708 - Dubai Airport Free Zone - Dubai - United Arab Emirates We are looking for a resilient, empathic business...

  • Business Development Executive

    6 months ago

    Dubai, United Arab Emirates HSJB BUSINESS CONSULTING Full time

    Attracting new clients by innovating and overseeing the sales process for the business - Working with senior team members to identify and manage company risks that might prevent growth - Identifying and researching opportunities that come up in new and existing markets - Preparing and delivering pitches and presentations to potential new clients - Combining...

  • Business Developer

    7 days ago

    Dubai International City, United Arab Emirates Entrepreneurs Business Services Full time

    **Languages**:(Arabic is advantage) English **Experience**: 3 or 5 years UAE, Sales experience **Europe nationalities are prefer** **Responsibilities** - Identify market trends, customer needs, and competitive landscape. - Analyze potential business opportunities and target markets. - Develop insights to support strategic decisions. - Use networking, cold...

  • Business Development Manager

    6 months ago

    Dubai, United Arab Emirates HSJB BUSINESS CONSULTING Full time

    Develop a growth strategy focused both on financial gain and customer satisfaction - Conduct research to identify new markets and customer needs - Arrange business meetings with prospective clients - Promote the company’s products/services addressing or predicting clients’ objectives - Prepare sales contracts ensuring adherence to law-established rules...

  • Business Development Executive

    6 months ago

    Dubai, United Arab Emirates Experts Business Services Full time

    Business Development Executive Location: Dubai Required Experience: Business Development/Sales and Marketing We are looking to hire an experienced BDE/BDM to help drive company sales. In this position, you will be involved in developing marketing strategies, implementing marketing plans, developing sales strategies, maintaining customer relations, and...

  • Business Development Executive

    6 months ago

    Dubai, United Arab Emirates HSJB BUSINESS CONSULTING Full time

    Minimum 4 - 6 years’ experience in **freight forwarding Sales (Air and Sea).** - Must have existing customer base in the respective market. - An understanding of logistics operations and Freight industry, products & services. - Valid Driving License is a must - Ocean Freighting - Export, Import and X-Trade Sales (both FCL & LCL). - Air Freighting - Export,...