Customer Care

In this role, the Customer Care Executive will also be responsible for maintaining accurate customer records, processing orders, and escalating complex issues to the appropriate department or supervisor. They will be expected to provide timely and efficient resolution to customer inquiries and complaints, while adhering to company policies and...

Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures...

The Role This role is responsible for managing customer feedback which come through Cesar (system), compiling customer reports, statistics, analysing trend and provides detailed information to the leadership team to improve service standards. - Reviewing and analysing customer feedback from various sources. - Creating reports and sharing the findings with...

As a valued member of our team at Al-Futtaim Automotive, you will be responsible for serving as a dedicated Customer Care Professional - Automotive.Main Duties:Gather detailed customer complaints and requests promptly to facilitate swift resolutions.Collect thorough descriptions of customer complaints to enable efficient workshop resolutions.Empathize with...

**The customer care representative is responsible for providing customer service and support to healthcare customers. The representative will be responsible for responding to customer inquiries, providing information about products and services, and resolving customer issues.** - Answer incoming calls from customers - Assist customers with requests for...

**The customer care representative is responsible for providing customer service and support to healthcare customers. The representative will be responsible for responding to customer inquiries, providing information about products and services, and resolving customer issues.** - Answer incoming calls from customers - Assist customers with requests for...

**Practical Experience in Car Care**: Demonstrated experience in various aspects of car care, including detailing, maintenance, and repair. **Supervisory Skills**: Proven ability to manage and lead a team, ensuring efficient and high-quality work. Can effectively manage a team, fostering a productive and positive work environment. **Customer Service**:...

Join our travel and tourism team to provide exceptional customer service, handle inquiries, resolve complaints, and ensure clients have memorable travel experiences. **Key Responsibilities**: - **Problem Solving**: Resolve travel-related issues, provide solutions and alternatives. - **Travel Arrangements**: Process bookings and reservations accurately. -...

2. Providing relevant information and clarifying queries of customers while maintaining organizational standards 3. Responsible for the enrolment process for MPL Cadets and all other trainees/customers for different trainings/products. 4. Managing records of all applicants until they join the academy for any training. 5. Liaison with concerned departments...

**Job brief** We are looking for a customer-oriented service representative. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The...

**Job Opportunity: Car Care Supervisor** **Location**: Sharjah **Position Overview**: **Key Responsibilities**: - Supervise and coordinate all activities within the Car Care Department, including detailing, polishing, ceramic coating, restoration, **window tinting, and PPF installation**. - Monitor team performance and provide training to maintain...

Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries. Directs visitors by maintaining employee and department directories. Maintains security by following procedures, monitoring logbook,...

Shatha Beauty Centre is a luxury beauty center located in Sharjah, offering a wide range of beauty and wellness services. We are committed to delivering exceptional customer service and are seeking a highly skilled Senior Nail Technician/Specialist to join our team.Job Summary:The Senior Nail Technician/Specialist will be responsible for providing expert...

Job Opportunity: Car CareSupervisorLocation: SharjahPositionOverview: Our client a newlyestablished workshop in Sharjah is seeking a highly skilled andexperienced Car Care Supervisor tolead their Car Care Department. The ideal candidate will overseedaily operations ensure topnotch services and manage a team todeliver exceptional results. Arabicspeaking...

Job Opportunity: Car CareSupervisorLocation: SharjahPositionOverview: Our client a newlyestablished workshop in Sharjah is seeking a highly skilled andexperienced Car Care Supervisor tolead their Car Care Department. The ideal candidate will overseedaily operations ensure topnotch services and manage a team todeliver exceptional results. Arabicspeaking...

We are one of the largest personal care and hygiene manufacturers in the UAE and GCC. Outside Sales Representative Responsibilities: - Strategically negotiating with potential and existing customers to close sales. - Building and sustaining long-lasting relationships with new and existing customers based within an assigned sales territory. - Traveling...

Responsibilities:Managing a team ofrepresentatives offering customersupport.Overseeing the customer serviceprocess.Resolving customer complaints broughtto your attention.Creating policies andprocedures.Planning the training andstandardization of service delivery.Selectingand hiring new staff.Monitoring the work ofindividual representatives and of...

Responsibilities:Managing a team ofrepresentatives offering customersupport.Overseeing the customer serviceprocess.Resolving customer complaints broughtto your attention.Creating policies andprocedures.Planning the training andstandardization of service delivery.Selectingand hiring new staff.Monitoring the work ofindividual representatives and of...

Responsibilities:Receivingor making a high volume of calls from or tocustomers.Striving to achieve first callresolution and maintain the quality of service provided by the callcenter.Using listening skills to understandthe needs and complaints of the customer before offering them thebest possible solution.Responding efficientlyto customers and creating a...

Responsibilities: Receivingor making a high volume of calls from or tocustomers. Striving to achieve first callresolution and maintain the quality of service provided by the callcenter. Using listening skills to understandthe needs and complaints of the customer before offering them thebest possible solution. Responding efficientlyto customers and creating a...