Customer Care

3 weeks ago


Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

**Job brief**

We are looking for a customer-oriented service representative.

**What does a Customer Service Representative do?**

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

**Responsibilities**

**Customer Service Responsibilities list**:

- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Salary**: AED2,500.00 - AED3,000.00 per month

Ability to commute/relocate:

- Sharjah: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- medical center: 1 year (required)
- Customer Service: 1 year (required)

**Language**:

- arabic (required)


  • Customer Care

    2 weeks ago


    Sharjah, United Arab Emirates Compliance AIM Full time

    In this role, the Customer Care Executive will also be responsible for maintaining accurate customer records, processing orders, and escalating complex issues to the appropriate department or supervisor. They will be expected to provide timely and efficient resolution to customer inquiries and complaints, while adhering to company policies and...

  • Customer Care

    2 days ago


    Sharjah, United Arab Emirates Instant imaging studio Full time

    We are looking for fresh young energetic individuals for customer care crew plus sales position in tourst attraction place at sharjah, with good salary, incentives and other benefits, we are hiring directly from the company, anyone interested please send your resume to given details. Thank you. **Job Types**: Full-time, Contract Contract length: 24...


  • Sharjah, United Arab Emirates Nejoum Al Jazeera Full time

    We are looking to hire a marketing & customer care supervisor which matching the following requirements: - 5+ years of marketing experience - Ready to create the customer satisfaction standards - Bachelor’s degree in Sales, Marketing, Communications, Business Administration, or a related field - Exceptional verbal and written communication skills -...

  • Customer Care

    1 week ago


    Sharjah, Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time

    Job briefWe are looking for a customer-oriented service representative.What does a Customer Service Representative do?A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are...


  • Sharjah, United Arab Emirates Hempel Full time

    This is your opportunity to be part of a customer centric team. You will be responsible to process all sales orders with a high level of accuracy and in timely fashion in accordance with Hempel guidelines/procedures and ensures customer’s satisfaction. Here’s some of the other things you can look forward to: - Sales order processing in the ERP system...


  • Sharjah, Sharjah, United Arab Emirates Hempel Full time

    This is your opportunity to be part of a customer centric team.You will be responsible to process all sales orders with a high level of accuracy and in timely fashion in accordance with Hempel guidelines/procedures and ensures customer's satisfaction.Here's some of the other things you can look forward to:Sales order processing in the ERP system as per the...


  • Sharjah, United Arab Emirates Hempel Full time

    This is your opportunity to be part of a customer centric team. You will be responsible to process all sales orders pertaining to Marine segment with a high level of accuracy and in timely fashion in accordance with Hempel guidelines/procedures and ensures customer’s satisfaction. Here’s some of the other things you can look forward to: - First point...

  • Customer Care Agent

    1 month ago


    Sharjah, United Arab Emirates Kone Full time

    Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures...


  • Sharjah, Sharjah, United Arab Emirates Hempel Full time

    This is your opportunity to be part of a customer centric team.You will be responsible to process all sales orders pertaining to Marine segment with a high level of accuracy and in timely fashion in accordance with Hempel guidelines/procedures and ensures customer's satisfaction.Here's some of the other things you can look forward to:First point of contact...

  • Customer Care Officer

    2 weeks ago


    Sharjah, United Arab Emirates Alpha Group (Alpha Flight Services UAE) Full time

    The Role This role is responsible for managing customer feedback which come through Cesar (system), compiling customer reports, statistics, analysing trend and provides detailed information to the leadership team to improve service standards. - Reviewing and analysing customer feedback from various sources. - Creating reports and sharing the findings with...


  • Sharjah, United Arab Emirates Nejoum Al Jazeera Full time

    We are looking to hire a marketing & customer care supervisor which matching the following requirements: - 5+ years of marketing experience - Ready to create the customer satisfaction standards - Bachelor’s degree in Sales, Marketing, Communications, Business Administration, or a related field - Exceptional verbal and written communication skills -...

  • Customer Care

    2 weeks ago


    Sharjah, United Arab Emirates Comply Rules Full time

    Key Responsibilities: - Responding promptly to customer inquiries and resolving any issues that arise. - Providing accurate and detailed information about products and services to customers. - Proactively reaching out to customers to ensure their needs are being met. - Collaborating with other teams to resolve complex customer issues. - Identifying...


  • Sharjah, Sharjah, United Arab Emirates Nejoum Al Jazeera Full time

    We are looking to hire a marketing & customer care supervisor which matching the following requirements:5+ years of marketing experience Ready to create the customer satisfaction standards Bachelor's degree in Sales, Marketing, Communications, Business Administration, or a related field Exceptional verbal and written communication skills Excellent customer...


  • sharjah, United Arab Emirates VLCC Wellness International Full time

    Customer Care Executive EMIRATI NATIONAL Customer Care Executive EMIRATI NATIONALTo effectively manage the appointments for the center on a daily basis❖ To 100% adhere to the VLCC guidelines for appointment management❖ To ensure appointments are scheduled / rescheduled & confirmed after referring to appointment planner❖ To coordinate with Center Head,...


  • sharjah, United Arab Emirates VLCC Wellness International Full time

    Customer Care Executive EMIRATI NATIONAL Customer Care Executive EMIRATI NATIONALTo effectively manage the appointments for the center on a daily basis❖ To 100% adhere to the VLCC guidelines for appointment management❖ To ensure appointments are scheduled / rescheduled & confirmed after referring to appointment planner❖ To coordinate with Center Head,...


  • Sharjah, United Arab Emirates Gaelan Medical Care One-Day Surgery Hospital Full time

    **The customer care representative is responsible for providing customer service and support to healthcare customers. The representative will be responsible for responding to customer inquiries, providing information about products and services, and resolving customer issues.** - Answer incoming calls from customers - Assist customers with requests for...

  • Car Care Supervisor

    3 weeks ago


    Sharjah, United Arab Emirates Oakland Full time

    **Practical Experience in Car Care**: Experience in various aspects of car care, including detailing, maintenance, and repair. **Supervisory Skills**: Ensure all vehicle repairs and maintenance are performed to the highest standards. - Conduct regular inspections and quality checks on completed work. - Address and resolve any customer complaints or issues...

  • Car Care Supervisor

    3 weeks ago


    Sharjah, United Arab Emirates Oakland Full time

    **Practical Experience in Car Care**: Demonstrated experience in various aspects of car care, including detailing, maintenance, and repair. **Supervisory Skills**: Proven ability to manage and lead a team, ensuring efficient and high-quality work. Can effectively manage a team, fostering a productive and positive work environment. **Customer Service**:...

  • Car Care Supervisor

    3 weeks ago


    Sharjah, United Arab Emirates Oakland Full time

    **Practical Experience in Car Care**: Demonstrated experience in various aspects of car care, including detailing, maintenance, and repair. **Supervisory Skills**: Proven ability to manage and lead a team, ensuring efficient and high-quality work. Can effectively manage a team, fostering a productive and positive work environment. **Customer Service**:...

  • Car Care Supervisor

    3 weeks ago


    Sharjah, United Arab Emirates Oakland Full time

    **Practical Experience in Car Care**: Demonstrated experience in various aspects of car care, including detailing, maintenance, and repair. **Supervisory Skills**: Proven ability to manage and lead a team, ensuring efficient and high-quality work. Can effectively manage a team, fostering a productive and positive work environment. **Customer Service**:...