People & Culture Manager

4 weeks ago

Ras alKhaimah, United Arab Emirates RIXOS Full time

**Company Description**
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
**Job Description** ROLE: People & Culture Manager**

Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our People & Culture team working alongside a fantastic team.

**WHAT IS IN IT FOR YOU**:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.

WHAT WE EXPECT OF YOU:
MAIN DUTIES AND RESPONSIBILITIES:

- To treat all guests and colleagues in a polite and courteous manner at all times. To give your full cooperation to all employees, and assist in a prompt, caring and helpful manner.
- To anticipate employee’s needs wherever possible and react to these to enhance employee satisfaction.
- To promote a helpful and professional image to the internal and external guest.
- To ascertain a high degree of employee’s satisfaction (to receive zero complaints about your department).
- To maintain professional confidentiality and never disclose any confidential pertaining to the Company.
- Strict adherence to legal regulations and work permits regarding foreign expatriate employees
- Co-ordinates and initiates yearly performance evaluations at all staff levels.
- Sees to insurance administration, notifies superior in case of deviation or irregularity.
- Ongoing information of personnel regarding problems, changes and other news.
- Responsible for ensuring all the necessary hotel licenses are up to date for the smooth functioning of the hotel.
- Ensures proper job descriptions are available for all functions, continuously adapts them in co-ordination with relevant supervisors to operational requirements.
- Management of personnel files, on the basis of incoming, hiring, transfer, promotion, resignation and other modification data
- Sees to the due and proper filing of work procedures and operational rules. Adapts them to new situations and requirements whenever necessary.
- Oversee recruiting in co-ordination with the various Department Heads.
- Analyses the working atmosphere and discusses possible improvements with the Department Heads and supervisors and submits to GM/HM.
- Supervises adherence to remuneration guide lines and discusses any deviations with GM/HM.
- Surveys remuneration and social benefit policies of other competitors and compares them with our policies, on a yearly basis.
- Acts as a Godfather and counsels employees in personal and professional matters.
- Exit Interviews with all resigning employees to establish reason patterns for resignation.
- Informs personnel and supervisor regarding important events and news from within the hotel operation to avoid misunderstandings and rumours/gossip.
- Organises social and leisure activities in co-ordination with Department Heads for the employees.
- Organisation, supervision and maintenance of staff accommodation. Regular inspection tours. Sees that pest control, repair and improvement work is carried out.
- Maintains good co-ordination and information with the Director of Finance for payroll and other finance related matters.
- Prepares monthly reports as per requirements.
- Maintains a monthly overview of vacation and public holiday balance of all staff and delivers a monthly consolidated summary to the relevant supervisors.
- He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
- To comply with the hotels legal requirements for fire, bomb threats and Health & Safety.
- To attend all training sessions as required.
- Coordinate with the hotel’s travel agency to arrange for air tickets (arrivals, repatriation, vacations, business trips)
- Ensure that airport pickups and accommodation for all new arrivals has been arranged.
- Efficiently managing the indirect reports
- To operate an efficient and accurate administration process in order to meet statutory, legal and internal requirements (internal and external audits).
- To ensure employee hand books are distributed to all employees.
- To arrange employee’s Identity card upon completion of Visa formalities
- To arrange Name Tags for employees and outsourced staff.
- Ensuring HRMS is up to data with all relevant employee information.
- To manage departmental time sheets.
- To ens

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