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Customer Relations
3 weeks ago
**Responsibilities-**
**Cold Calling**: Initiating outbound calls to potential customers who may have expressed interest or fit the target demographic.
**Lead Generation**: Identifying and qualifying potential leads for the sales pipeline through research and data analysis.
**Product/Service Knowledge**: Gaining a deep understanding of the products or services being offered in order to effectively communicate their features, benefits, and value to potential customers.
**Pitching and Selling**: Delivering compelling sales pitches tailored to the needs and interests of each prospect, highlighting how the product or service can meet their requirements.
**Building Rapport**: Establishing a positive and engaging rapport with prospects to create a connection and build trust.
**Overcoming Objections**: Addressing customer objections, concerns, or doubts in a professional and persuasive manner to help overcome barriers to the sale.
**Closing Deals**: Guiding prospects through the sales process, negotiating terms, and ultimately securing sales or commitments.
**Up-selling and Cross-selling**: Identifying opportunities to introduce additional products or services that complement the customer's needs or original purchase.
**Record Keeping**: Accurately documenting all sales activities, customer interactions, and relevant information in the company's CRM (Customer Relationship Management) system.
**Meeting Targets**: Working towards and achieving individual and team sales targets and quotas.
**Continuous Learning**: Staying up-to-date with product knowledge, sales techniques, and industry trends to improve performance and results.
**Feedback and Improvement**: Actively seeking feedback from supervisors or managers to improve sales skills and techniques.
**Adhering to Regulations**: Ensuring compliance with relevant laws and regulations governing telemarketing and sales practices.
**Team Collaboration**: Collaborating with other members of the sales team, sharing insights, strategies, and best practices to collectively achieve goals.
**Time Management**: Efficiently managing call schedules, follow-ups, and administrative tasks to maximize productivity.
**Salary**: Up to AED4,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Cold calling: 1 year (required)
- Customer relations: 1 year (required)
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