Training Supervisor
6 months ago
Job Title: Training Supervisor
Location: Ajman, UAE
Company: Reputed International Hotel Chain
**Salary**: AED 2500 + Service Charge + Tips + Fully Furnished Accommodation + Utility Bills + Gym and Pool + Duty Meals + Transport + Medical Insurance + Visa + Travel ticket into the country
Overview:
As a Training Supervisor a Reputed International Hotel Chain, you will play a pivotal role in ensuring the delivery of exceptional training programs to our staff, contributing to the continuous improvement of service quality and guest satisfaction. This role is essential for maintaining high standards and promoting a culture of learning and development within our hotel team.
**Responsibilities**:
- Design and Develop Training Programs:
- Collaborate with the training manager to design and develop comprehensive training programs tailored to various departments, including front desk, housekeeping, F&B, and guest services.
- Create engaging training materials, presentations, and manuals.
- Conduct Training Sessions:
- Facilitate training sessions for new hires and existing staff members.
- Ensure training sessions are interactive, informative, and aligned with company standards.
- Employee Development:
- Identify training needs and opportunities for skill development among team members.
- Implement training plans to enhance employees' capabilities and performance.
- Performance Evaluation:
- Monitor and evaluate the effectiveness of training programs through feedback and assessments.
- Modify training methods and content based on feedback and results.
- Compliance and Quality Assurance:
- Ensure compliance with company policies, procedures, and standards in all training activities.
- Uphold quality assurance standards by continuously improving training processes.
- Team Collaboration:
- Work closely with department heads and supervisors to address specific training needs and performance improvement initiatives.
- Foster a collaborative and supportive training environment.
- Training Administration:
- Maintain accurate training records and documentation.
- Assist in organizing training schedules and logistics.
**Requirements**:
- Bachelor's degree in Hospitality Management, Human Resources, or a related field.
- Proven experience (2-3 years) as a Training Supervisor or similar role in the hospitality industry, preferably within a luxury hotel chain.
- Strong knowledge of hospitality operations and service standards.
- Excellent communication and presentation skills.
- Ability to motivate and inspire team members.
- Detail-oriented with strong organizational and time management skills.
- Proficiency in MS Office and training software/tools.
- UAE experience and knowledge of local regulations is advantageous
**Job Types**: Full-time, Permanent
Pay: AED2,500.00 - AED2,501.00 per month
**Experience**:
- Training Supervisor with reputed hotel: 2 years (required)
**Location**:
- Ajman (required)
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