Call Center Supervisor

**Job Summary**: The Call Center Supervisor is responsible for overseeing the daily operations of the call center, ensuring efficient customer service, and leading a team of call center representatives. They monitor performance metrics, provide coaching, and implement strategies to enhance service quality and efficiency. **Key Responsibilities**: -...

**Call Center Representative Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they...

We are looking for experienced call center ( male ) for our center in Ajman **Salary**: AED2,500.00 per month **Education**: - Bachelor's (preferred) **Experience**: - call center: 2 years (required) License/Certification: - UAE driving license (required) Ability to Relocate: - Ajman: Relocate before starting work (required)

**Key Responsibilities**: - **Team Management**: Supervise, motivate, and lead a team of call center agents to achieve department goals and KPIs. - **Performance Monitoring**: Track and analyze agent performance (e.g., call handling time, customer satisfaction, etc.) and provide feedback and coaching to improve productivity. - **Training & Development**:...

**Job description** **Key Responsibilities**: - **Team Management**: Supervise, motivate, and lead a team of call center agents to achieve department goals and KPIs. - **Performance Monitoring**: Track and analyze agent performance (e.g., call handling time, customer satisfaction, etc.) and provide feedback and coaching to improve productivity. -...

Urdu and english speaking call center with work experience in the medical centers is required for DR A Medical Center

Call Center Representative OpportunityJob Title: Call Center RepresentativeAbroad Work is currently seeking qualified candidates to fill the role of Call Center Representatives in Ajman, UAE.As a Call Center Representative, you will be responsible for communicating with clients and customers through phone calls. You will be trained on our systems and...

Call Center Operator Vacancy in Ajman, UAE Job Title: Call Center Operator (No English Required) We are seeking highly motivated individuals to join our team as Call Center Operators in Ajman, UAE. This is a contract job open to all nationalities, with accommodation provided. No previous experience is required for this position, making it an excellent...

CALL CENTER AGENT/REPRESENTATIVE We are looking for a Professional CALL CENTER AGENT/REPRESENTATIVE, Who can join immediately to our ceramic showroom in Ajman. - Excellent communication skills. - Thorough understanding of marketing and negotiating technique. - Ability to work under pressure - Prior experience in a similar field (preferred). - Proficiency...

We are seeking a skilled Call Center Specialist to join our team at Abroad Work in Ajman, UAE. As a Call Center Operator, you will be responsible for handling customer inquiries and resolving their issues in a timely and professional manner.Key Responsibilities:Responding to customer calls and emailsAccurately entering customer data into our...

CALL CENTER AGENT/REPRESENTATIVE (FEMALE) We are looking for a Professional CALL CENTER AGENT/REPRESENTATIVE, Who can join immediately to our ceramic showroom in Ajman. - Excellent communication skills. - Thorough understanding of marketing and negotiating technique. - Ability to work under pressure - Prior experience in a similar field (preferred). -...

**Experience**: - 1 - 2 as Call Center Agent or CCTV Operator. - Work in Shifts ( Our duty is 24/7, 8 hour shift ). **Requirements**: - Diploma or equivalent. - More education or experience may be preferred. - Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. - Understanding of company...

Answer inbound calls from customers, providing assistance and information on products and services. - Resolve customer complaints, issues, and inquiries in a timely and efficient manner. - Process customer orders, returns, and exchanges. - Provide accurate and relevant information to customers. - Follow call center scripts and procedures to ensure a...

**Experience**: - 1 - 2 years as Call Center Agent. - Work in Shifts ( Our duty is 24/7, 8 hour shift ). **Responsibilities**: - Monitor security and alarm systems. - Dispatch emergency when necessary. - Provide excellent customer service. - Document incidents and communicate with clients. **Requirements**: - Diploma or equivalent. - More education or...

**Experience**: - 1 - 2 years as Call Center Agent. - Work in Shifts ( Our duty is 24/7, 8 hour shift ). **Responsibilities**: - Monitor security and alarm systems. - Dispatch emergency when necessary. - Provide excellent customer service. - Document incidents and communicate with clients. **Requirements**: - Diploma or equivalent. - More education or...

Job Summary The Team Lead coordinate, schedule, and supervise the activities of all Call Center Staff (Operation\ Appointment Desk). He / She assign tasks to see that work has been done properly. He / She should make sure that all the service related his / her staff should be carried out as per the policies and procedures instructed by the Client. **Duties &...

We are looking for a professional call center agent/representative, Who can immediately join our ceramics showroom in Ajman. Excellent communication skills. The ability to respond to the client Ability to work under pressure Previous experience in a similar field (preferred). Proficiency in Microsoft Office.

Job Overview:As a Call Center Agent at Radisson Blu Hotel - Dubai Waterfront, you will play a vital role in providing exceptional customer service to our guests. Your primary responsibility will be to manage incoming calls, respond to inquiries, and ensure that all guest needs are met.Job Summary:Manage incoming calls, direct guests to their destinations,...

**Call Center Agent (Facility Management)** The Call Center Agent for Facility Management will be responsible for handling inbound and outbound calls related to facility management issues, including emergencies such as water leakage, fire, and other maintenance requests. The agent will log all calls, coordinate with relevant departments, and follow up on...

**Key Responsibilities**: Lead, mentor, and manage a team of bilingual call center representatives providing support in Arabic and English. Ensure that the team handles all inbound and outbound calls efficiently and professionally, especially with high-level international callers and dignitaries. Monitor team performance and provide ongoing feedback,...