Telecom Customer Service Manager
7 months ago
Telecoms Customer Services Manager position at Dexterous DMCC:
**Join Our Team at Dexterous DMCC**
**Position**: Telecoms Customer Services Manager
**Location**: JLT
**Job Type**: Full-Time
**Overview**:
Dexterous DMCC is seeking a dynamic Telecoms Customer Services Manager to lead our customer service team. This role is pivotal in ensuring excellent service standards and maintaining high customer satisfaction.
**Responsibilities**:
- Manage and oversee the telecoms customer service team.
- Develop strategies to enhance customer experience and engagement.
- Handle complex customer service issues and escalations.
- Ensure the team's compliance with company policies and industry regulations.
**Requirements**:
- Proven experience in customer service management within the telecom industry.
- Strong leadership and problem-solving skills.
- Excellent communication and interpersonal abilities.
Pay: AED1,000.00 - AED8,000.00 per month
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