Governance Manager

5 months ago


Dubai, United Arab Emirates Emirates NBD Full time

**Company Introduction**

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.

At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.

We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

**Job Purpose**

As a Governance Manager at Emirates NBD, your role is to ensure the segment and subsidiary works within the internal and external regulatory framework and has well defined customer friendly processes and systems, key deliverables are:
**Compliance**:Ensuring centers support on daily compliance alerts and Operational challenges. Supporting in responding to all compliance & CB queries. Correspondence Bank, Erase, Safe watch queue, PEP & FPEP review & monitoring. Ensuring exits of CIFs for all accounts mandated by compliance. Ensuring quality of proposal submitted by centers and facilitating centers in all compliance related matters. Responsible for all compliance related issues within Business Banking & SME.

**Operation Management**:Managing day to day operations of segment. Extending support to centers as and when required. Ensuring all operational matter closure within due time and adherence to bank policy and procedures. Ensuring engagement and end to completion of various projects activities assigned to segment performing end to end completion and UATs etc.

**Monitoring & Reporting**:Tracking of INA and FP&I observations & resolution, liaising with respective teams like litigations, legal etc. Ensuring regular reconciliation and reporting to respective units.

Ensuring management of various key operational aspects of segment like
- BCP, discrepancies follow-ups, access of users etc.
- Identification of process gaps and reporting to Change the Bank team (CTB) for process enhancements.
- Discrepancies improvements of various processed requests by centers like onboarding, maintenance etc.

**Stakeholder Management**:Ensuring building productive relationships with the stakeholders and center teams. Ensuring support to center to enhance operational efficiency and customer experience.

**Responsibilities**

On a day-to-day basis, you will
- Ensure timely closure of compliance alerts, correspondence bank queries and TMU Alerts - Monitoring, MIS preparations, coordination with centers and group compliance for resolutions, escalation in delays and reporting to management.
- TL updation monitoring and MIS circulation, coordination with SME center and Tanfeeth for resolution.
- Compliance exit accounts: Follow-up and timely closure of exit data base, MIS preparation, circulation etc.
- OWC listing/de-listing: Supporting in addition and removal process coordination between group compliance and business. Co-ordination with centers to ensure customer expectations are managed.
- PEP/FPEP review: coordinate between group compliance and centers for timely review and resolution of queries. PEP documentation completion and validation.
- Compliance initiatives: Liaising with compliance and governance team for execution of deliverables.
- To comply with the above policies on an ongoing basis.
- OPSRISK system - event reporting, gap identification and reporting process enhancement. The unit needs to be hands on with the business centers daily operations for ensuring that the risk are minimized and mitigated.
- Quarterly system access reviews - to revalidate the users access rights.
- Quarterly centers reviews - review of centers operational performance basis checklist of key risk areas.
- Ensuring proposed process and products are with the prescribed compliance frame works of the bank.
- Ensuring rollout of new and revised process in the segment.
- Ensure compliance with the bank’s laid down procedures and compliance standards.
- Ensuring quality of responses made by Centers to all compliance queries related to TMU, CB queries, CIU.
- Review of all PEP proposals, OWC clearance from quality review perspective
- Ensure reporting changes to delegation / authority matrix - supporting in review, preparation and sign off.
- Process improvement post reviews of SLAs to be discussed with these departments and try to implement the same. This will ensure streamlining of processes and reduce TATs.
- Ensure accurate and time



  • Dubai, Dubai, United Arab Emirates Waystone Governance Ltd. Full time

    Job DescriptionAt Waystone Governance Ltd., we are seeking a highly skilled and experienced Financial Governance Specialist to join our team.Key Responsibilities:Launch and maintain client relationships with Investment Managers, distributors, and other service providers, ensuring ongoing governance of funds.Identify and manage relationships to ensure...

  • Manager - (Grc)

    5 months ago


    Dubai, United Arab Emirates Waystone Governance Ltd. Full time

    For over 20 years, Waystone has been at the cutting edge of specialist services for the asset management industry - partnering with institutional investors, investment funds and asset managers. We work with our clients to help build, support and protect investment structures and strategies worldwide. Our success depends upon our ability to attract and...

  • Category Manager

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Waystone Governance Ltd. Full time

    Job DescriptionWaystone Governance Ltd. is seeking a highly experienced Category Manager to oversee all office operations and ensure the effective implementation of policies and regulations.Key ResponsibilitiesDevelop and implement the expansion strategy for the firm in the MENA Region.Ensure all fund distribution and investment management activities comply...

  • Relationship Manager

    2 months ago


    Dubai, United Arab Emirates Waystone Governance Ltd. Full time

    All Waystone employees are expected to demonstrate our core competencies as outlined below. The role of Relationship Manager & Financial Analyst has unique requirements and duties; however, these responsibilities are to be executed within the organization’s framework of core values. Waystone expects all employees to be high performing, self-motivated,...

  • Manager - Governance

    5 months ago


    Dubai, United Arab Emirates Arthur Lawrence Full time

    **Must-Have**: - 8+ years of experience as a Governance Manager. - Skilled in implementation of governance framework, monitoring KPI’s & execute the Corporate Governance Self-Assessment. - Proven expertise in dealing with federal, local and regional regulators. **Nice to Have**: - Bachelor’s degree in Finance, or Business Administration, or in a...


  • Dubai, United Arab Emirates VAP Group Full time

    **About VAP Group**: VAP Group is a leading provider of blockchain solutions, specializing in ICO, STO, NFT, DeFi, and IEO. Our team of experts is dedicated to helping businesses navigate the complex world of blockchain technology and maximize their opportunities in the digital economy. At VAP Group, we are committed to innovation, integrity, and...

  • Relationship Manager

    2 months ago


    Dubai, United Arab Emirates Waystone Governance Ltd. Full time

    All Waystone employees are expected to demonstrate our core competencies as outlined below. The role of Relationship Manager & Financial Analyst has unique requirements and duties; however, these responsibilities are to be executed within the organization's framework of core values. Waystone expects all employees to be high performing, self-motivated,...


  • Dubai, United Arab Emirates Al-Futtaim Full time

    **Job Requisition ID**:164681 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more...


  • Dubai, United Arab Emirates Deriv Full time

    Job Information Job Opening ID - ZR_1630_JOB Industry - Legal & Compliance City - Dubai Country - United Arab Emirates Join us at Deriv as a Corporate Governance Manager. Be the backbone of our commitment to upholding the highest ethical conduct and corporate governance standards. Imagine a role where you craft policies fostering transparency,...


  • Dubai, United Arab Emirates Al Habtoor City Hotel Collection Full time

    **Job Summary** Assists in leading the property’s segmented sales effort for Government segment and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term,...


  • Dubai, Dubai, United Arab Emirates Waystone Governance Ltd. Full time

    Promotion and Distribution ManagerWaystone Governance Ltd. is seeking a highly skilled Promotion and Distribution Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing promotional strategies to enhance the visibility of our investment products and services.Key Responsibilities:Design and...


  • Dubai, United Arab Emirates Emirates NBD Full time

    **Job Purpose** - Support oversight of compliance for Retail Banking. - Monitor and track KYC remediation for all segments within RBWM. - Develop and implement strategies to ensure that the bank complies with all regulatory requirements, laws and industry standards. - Stay up to date with changes in regulations and ensure the bank’s policies and procedures...


  • Dubai, Dubai, United Arab Emirates Waystone Governance Ltd. Full time

    {"keyResponsibilities": "Key ResponsibilitiesAs a Fund Investment Manager at Waystone Governance Ltd., you will play a crucial role in overseeing and managing investment portfolios on behalf of clients and investors. Your responsibilities will involve making strategic investment decisions and ensuring compliance with regulatory guidelines.You will conduct...


  • Dubai, United Arab Emirates DLMC CONSULTS LLC Full time

    We are looking for a Data Governance Manager - IT with experience in UAE. Must know how to deliver and set up new enterprise Data Catalogue, and AXON model. Expertise in delivering business and technical modelling for Enterprise Data Catalogue set-up. Must have a minimum of 8 years experience in UAE. Location: DIP **Salary**: AED30,000.00 - AED35,000.00...


  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. The International and Government Affairs department helps Emirates to navigate the complex global environment in which we operate and is responsible for managing relationships with...


  • Dubai, United Arab Emirates Emirates NBD Full time

    Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we...


  • Dubai, United Arab Emirates SERENITY W LADIES SALON Full time

    **Role Overview**: As the **Government Sales Accounts Manager** at Sisley Paris Spa, you will manage and nurture key customer accounts within government entities and organizations. Your primary responsibilities include identifying business opportunities through market analysis, driving sales growth, and building strong relationships with government clients....

  • Manager International

    6 months ago


    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. The International Affairs Department is an essential part of the Emirates Group's management team. The department helps the Group to navigate the complex global environment in which we...


  • Dubai, United Arab Emirates One&Only Royal Mirage Full time

    Assistant Manager, Government Relations (14027) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek...

  • Governance Manager

    6 months ago


    Dubai, United Arab Emirates Emirates NBD Full time

    **Company Introduction** Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89...