Customer Service Officer
2 weeks ago
The Customer Service representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions.
A successful Customer Service representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.
**Customer Service Officer Responsibilities**:
- Initiating sales with potential customers over the phone.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers' needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- Keeping up to date on all products and informing customers of new products.
- Answering customers' questions on the products.
- Meeting sales quotas.
**Customer Service Officer Requirements**:
- Excellent communication skills.
- Creative thinking skills.
- The patience and ability to engage customers in conversation.
- Good sales ability.
- Working knowledge of relevant computer software.
- Excellent interpersonal and problem solving skills.
- The ability to handle rejection and stress in soliciting customers.
- 2-5 years of experience in Real Estate Tele Sales.
**Industry**
- Real Estate
**Employment Type**
Full-time
**Job Type**: Contract
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- customer service: 1 year (required)
**Language**:
- English (preferred)
- Russian (preferred)
- Chinese (preferred)
- Arabic (preferred)
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