Client Account Officer

2 weeks ago


Abu Dhabi, United Arab Emirates Kcal Full time

Purpose of the role
The Client Account (Customer Service) Officer is responsible to handle the accounts of Kcal Meal Plan customers and provide them with efficient customer service.

Key Areas of Responsibilities
Provide help and advice to customers about Kcal's products and services.
Investigate and solve customers' problems whilst working closely with the Team Leader.
Responsible to keep accurate records of discussions or correspondence with customers.
Learn about organization's products, promotions or services and keeps up to date with changes.
Responsible for collecting money paid by clients for meal plans and update the money collection schedule.
Coordinate with the Nutritionists for clients' appointments.
Ensure that all meal plans are created accurately whilst working closely with Nutrition Officers or the in-house Nutritionist.

Professional Requirements
Bachelor's degree or equivalent.
At least 3 years' experience in Customer Service.
Excellent communication skills.

Interpersonal Requirements
Good MS Office skills.
Good verbal and written communication skills
Ability to act on own initiative and handle stress well.
Excellent grooming/appearance at all times.
Sociable with an open personality that fits the brand image.
Commitment to developing and maintaining a premium brand.

What we bring to the table
A fun friendly place to work and a great company culture to match. Did we mention we offer free lunches?
An inclusive, collaborative community, where your voice will be heard, and you'll have the opportunity to fuel your creative journey.
The ability to really make a difference with your ideas - we're a purpose driven company.
A modern office environment designed to foster inspiration, creativity, and teamwork.
A talented team of super smart (but humble) people.
A culture committed to innovation, openness, humor, respect & motivation.

Who we are and what we're about
1. Continuous Development
At Kcal we're all about being better than we were yesterday, so naturally we want you to develop your own greatest asset - YOU. We encourage everyone on our team to continuously learn and grow into the best version of themselves so they can feel empowered not only in their job, but in life in general. Because at the end of the day, when you win, we all win.
2. Support & Collaboration
No one does it alone and there's nothing wrong with asking for help when it's needed. We want everyone at Kcal to feel like they're part of a supportive team. Because when we work together, we come up with better ideas, faster solutions, limit errors, and achieve more together.
3. Respectful Listening
At Kcal we believe respect should be nonnegotiable. And that it should go both ways in communicating and listening. We encourage open and honest communication while simultaneously doing our best to listen with the intention to understand and find common ground.
4. Trust & Accountability
Personal accountability is the best way to foster trust amongst one another. We all have responsibilities to our roles, our teams, and our customers and it's important that we demonstrate that accountability in every task that we carry out. This ensures not only that we can deliver in our roles, but also that can excel.
5. Innovation & Creativity
Kcal thrives off innovation and creativity - they're part of the DNA of what we do. And we strive to infuse them into every aspect of the company, from our brands to our culture, to our processes and finally to every bite of food our customers eat.
6. A Passion for Healthy Living
We walk the talk. We're passionate about making the world a healthier place - one meal at a time We continuously encourage healthy lifestyle choices through wholesome high-quality food, and our aim is to inspire and motivate those around us to eat well and be well.

Package
**Salary**: AED 4500/month + Performance based incentives

Additional Benefits
Medical + Annual Airfare for self

Job Type
Full-time (5 days/week plus one Sunday each month)

Required language(s)
Arabic
English


  • Account Sales Manager

    3 weeks ago


    abu dhabi, United Arab Emirates Account Sales Manager Full time

    The job posting is outdated and position may be filledWe are seeking a Sales Applications Engineer to develop high-quality applications to increase the company’s sales. Your duties include developing applications, tracking market trends, and training the sales team on the use of the company’s applications. You should possess demonstrable experience in...

  • Account Manager

    3 weeks ago


    abu dhabi, United Arab Emirates Account Manager - Digital & Data Full time

    The job posting is outdated and position may be filledOur client, in the sports industry with a global presence is looking to hire anAccount Manager (Digital & Data) to be based in Abu Dhabi. Key focus will be to combine digital and data with the passion of sport to deliver performance marketing solutions that enhance the fan experience. Someone who is...


  • Abu Dhabi, United Arab Emirates State Street Full time

    Who we are looking for Why this role is important to us The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete...


  • Abu Dhabi, United Arab Emirates Star Services LLC Full time

    **Working hours**: - 9 hours/ day, 5 days a week (Monday to Friday) 9AM to 5PM **Organizational Entity**: - Function: Accounts Receivable Officer - Department: Finance - Reports to: Accounts Receivable Manager / Finance Director **Overall Role Purpose**: The key objectives are to keep (i) the due amount as low as possible and (ii) all accounts as clean...

  • Accounts Officer

    2 weeks ago


    Abu Dhabi, United Arab Emirates Pact Employment Services Full time

    We are currently looking for Accounts Officer for a reputed client in UAE. Availability: Immediate Visa Type: Own Visa/ Sponsored Visa Location: Abu Dhabi Qualification: Degree or Masters Holder (relevant) Experience Level -Minimum 1-2 years of experience in UAE **Responsibilities**: - Account for the invoices for different payments, completing them...


  • abu dhabi, United Arab Emirates KCC Engineering And Contracting Company Full time

    Client Account Officer Customer Service Retentions - Native Arabic Speakers Only Client Account Officer Customer Service Retentions - Native Arabic Speakers Only Key Areas of ResponsibilitiesProvide help and advice to customers about Kcal's products and services.Communicate courteously with customers by telephone, email, letter, and face to face.Investigate...


  • Abu Dhabi, United Arab Emirates Hala Cars Full time

    Job Description: - Maintain accurate records of financial transactions, including journal entries and general ledger entries. - Prepare timesheet and calculate employee salaries, deductions, and benefits to ensure compliance with labor laws. - Process salaries via the Wages Protection System (WPS), ensuring accuracy and compliance with regulations. -...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Star Services LLC Full time

    Working hours: 9 hours/ day, 5 days a week (Monday to Friday) 9AM to 5PMOrganizational Entity: Function: Accounts Receivable Officer Department: Finance Reports to: Accounts Receivable Manager / Finance DirectorOverall Role Purpose:The key objectives are to keep (i) the due amount as low as possible and (ii) all accounts as clean as possible. The AR Officer...

  • Account Officer

    5 days ago


    Abu Dhabi, United Arab Emirates Al Qalaa Security Consultations & Solutions Full time

    **Role Description** This is a full-time on-site role for an Account Officer at Al Qalaa Security Consultation & Solutions. The Account Officer will be responsible as follows: - Managing day-to-day accounts - Preparing Vouchers, Receipts, and Invoices - Ensuring timely disbursement of payments and collection of receivables - Analyze, reconcile, balance,...


  • Abu Dhabi, United Arab Emirates Alsaher Telecom Full time

    We are looking to hire an Account Receivable Officer in the field of security system. The main responsibilities of the job a) Follow with our project managers job done b) Make sure all job done contract documentation in place c) Remind clients about our upcoming payments d) Follow with clients about any overdue invoices c) Support both project managers...


  • Abu Dhabi, United Arab Emirates Reach Employment Services LLC Full time

    Our client here in Abu Dhabi is looking for Accountant Payable Officer with strong experience in finance. Qualifications: - Bachelor's Degree - With at least 4+ years of experience in UAE government entity - Must be Arabs - Okay with Outsource - 1 year renewable **Job Type**: Contract Contract length: 12 months


  • abu dhabi, United Arab Emirates Skills Hub Recruitment Solutions Full time

    The Procurement and Accountant Officer plays a pivotal role in managing the organizations procurement processes and financial transactions. This position involves overseeing the acquisition of goods and services negotiating contracts and maintaining accurate financial records.Responsibilities:Procurement:Identify potential suppliers negotiate contracts and...


  • abu dhabi, United Arab Emirates Skills Hub Recruitment Solutions Full time

    The Procurement and Accountant Officer plays a pivotal role in managing the organizations procurement processes and financial transactions. This position involves overseeing the acquisition of goods and services negotiating contracts and maintaining accurate financial records.Responsibilities:Procurement:Identify potential suppliers negotiate contracts and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates bizguide business service Full time

    Are you a dynamic and organized professional with a knack for multitasking and a strong background in accounts? We're on the lookout for a skilled Lady Office Coordinator to join our team and play a pivotal role in our company's success.Position: Lady Office Coordinator cum AccountsLocation: Abu DhabiFull-time PositionAbout Us:We are a reputable Company in...


  • Abu Dhabi, United Arab Emirates Steps Communications Full time

    Compile and update necessary documents and contracts. - Coordinate the tender process within the tender team, set deadlines and responsibilities. - Communicate with clients on the tender process. - Prepare presentation materials. - Gather meeting notes and input them to client files. - Ensuring a positive and professional client service experience. -...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates KCC Engineering and Contracting Company Full time

    Key Areas of ResponsibilitiesProvide help and advice to customers about Kcal's products and services.Communicate courteously with customers by telephone, email, letter, and face to face.Investigate and solve customers' problems whilst working closely with the Team Leader.Responsible to keep accurate records of discussions or correspondence with...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Reach Employment Services LLC Full time

    Our client here in Abu Dhabi is looking for Accountant Payable Officer with strong experience in finance.Qualifications: Bachelor's Degree With at least 4+ years of experience in UAE government entity Must be Arabs Okay with Outsource 1 year renewableJob Type: ContractContract length: 12 months

  • Accounts Officer

    1 week ago


    Abu Dhabi, United Arab Emirates HR World human resources Full time

    **Job Requirements and qualifications** - CA/CA inter/any equivalent qualification with 5-6 years of experience as an Accounts Manager - Excellent computer skills on MS Office - Excellent knowledge and experience with accounting software and databases - Excellent management and supervisory skills. job description - Plan, implement and oversee the overall...


  • Abu Dhabi, United Arab Emirates eToro Full time

    **About eToro**: eToro’s mission is to revolutionize the way people access the financial markets and make their trading experience more social, simple, enjoyable and transparent. By harnessing the wisdom of the crowd, every member of eToro’s social trading network benefits from accelerated information exchange, knowledge sharing and the ability to...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Steps Communications Full time

    Compile and update necessary documents and contracts. Coordinate the tender process within the tender team, set deadlines and responsibilities. Communicate with clients on the tender process. Prepare presentation materials. Gather meeting notes and input them to client files. Ensuring a positive and professional client service experience. Directing client...