Food Aggregator Manager

3 days ago


Dubai, United Arab Emirates Ninas Pizza Full time

**Position Purpose**

Food Agreegator Manager is responsible to attain a business volume as high as possible and to heighten the sales of the company in F&B sector. In order to combine the customer’s satisfaction and sales aspects, Operations manager must implement various strategies/ plans in consultation with the management.

Responsible for the P&L of two major brands and in-charge of the development of annual budgets, operational standards, and business goals.

**Position Responsibilities**:

- Ensure that KPIs are met monthly/annually and the business runs smoothly.
- Head of strategic planning, team direction, and top-level decision making. Responsible for the Account Manager team.
- Responsible for Account Management and other reporting requirements for all customers.
- Work very closely with the team to identify service issues and also coordinate with other departments to develop and implement long lasting solutions.
- Partner with Finance, Production, Logistics and Packaging departments to ensure that business and operational requirements for customers are satisfactorily met.
- To represent company brands in a positive and professional manner.
- Identify the areas of improvement within the department and in order to create and implement solutions.
- Monitor progress and achievement through performance metric reports and take corrective action as appropriate and in a timely manner.
- To represent companyl in meeting with clients, partners and suppliers.
- To perform general management and ad hoc management duties.
- Works as an integral part and senior member of the team.
- To manage the entire process and keep the process current at all times.
- Lead the operations by working closely and ensure that all reporting requirements are fully met and presented accurately and timely.
- To ensure that the training requirements for all employees within company are met on a satisfactory level.
- To conduct timely reviews of reporting employees by using the Performance Evaluation and Goal Setting procedures and tools.
- To conduct formal goal setting sessions for all reporting staff and follow up to ensure compliance.
- To measure and review employees’ performance in line with the company policy.
- To ensure that the Customer Service team meets the KPI on a monthly basis in accordance with the brand image.
- Responsible to ensure delivery resources are being appropriately scheduled.
- Exercise the responsibilities and perform the duties of this position.
- To perform any other duties assigned by the senior management.

**Salary**: AED1,000.00 - AED5,000.00 per month

**Experience**:

- Talabat: 3 years (required)
- Noon Food: 1 year (required)
- Deliveroo: 2 years (required)
- Food Aggregator Manager: 3 years (required)



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