Account Manager

4 months ago


Dubai, United Arab Emirates Vietnamese Foodies Restaurants Full time

**Job Title**: Account Manager

**Location**: Dubai, United Arab Emirates

**Job Type**: Full-time

**About Vietnamese Foodies**:
Vietnamese Foodies is an award-winning restaurant brand in Dubai, renowned for our fresh, healthy, and authentic Vietnamese cuisine. With 8 branches and a growing presence, we are dedicated to delivering high-quality dishes that capture the essence of Vietnam’s culinary heritage. As a rapidly expanding brand, we offer a welcoming atmosphere and are a favorite among food lovers across the city.

**Position Overview**:
We are seeking an experienced Account Manager to drive and grow our delivery business across various branches and delivery channels. This role involves managing relationships with food aggregators, executing marketing campaigns, and analyzing sales data to identify growth opportunities.

**Key Responsibilities**:

- Build and develop profitable delivery business across branches and delivery channels.
- Renegotiate commission rates and build new commercial relationships by renewing existing contracts.
- Develop and execute marketing campaigns and promotions on aggregator platforms to drive sales within agreed budgets.
- Negotiate and manage aggregator discounts and deals to boost customer acquisition and retention.
- Monitor and analyze sales data from aggregator platforms to identify trends and growth opportunities.
- Stay updated on industry trends and best practices in aggregator management.
- Monitor sales invoices versus actual activities to capture discrepancies.
- Track refunds and reviews, and prepare reports for the management team.
- Conduct business reviews with the team to identify opportunities for increased revenue, profitability, and market share.
- Manage and maintain relationships with food aggregators such as Talabat, Deliveroo, Noon, etc.
- Evaluate sales trends and develop action plans to address sales gaps.
- Forecast delivery volumes by analyzing historical data, sales numbers, and orders to ensure continuous growth.

**Requirements**:

- **Education**: Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field.
- **Experience**: Minimum of 3-5 years of experience in account management, sales, or a related role within the food and beverage industry.
- **Skills**:

- Proven track record in developing and managing delivery business and commercial relationships.
- Strong negotiation skills with experience in renegotiating contracts and managing aggregator deals.
- Proficiency in developing and executing marketing campaigns on aggregator platforms.
- Excellent analytical skills with the ability to interpret sales data and identify trends.
- Strong communication and interpersonal skills to manage relationships with food aggregators and internal teams.
- Ability to work independently and as part of a team in a fast-paced environment.
- Detail-oriented with strong organizational skills and the ability to manage multiple tasks and priorities effectively.
- **Technical Proficiency**: Familiarity with sales and aggregator platforms, and proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- **Languages**: Fluent in English; knowledge of Arabic or other languages is a plus.
- **Other**: Must be based in Dubai or willing to relocate. Valid UAE driving license is preferred but not required.

**Why Join Us**:
At Vietnamese Foodies, you’ll be part of an award-winning and expanding F&B brand with 8 branches across Dubai. Joining our team means working with a respected company where you can grow professionally, gain valuable experience, and contribute to our exciting journey of expansion.

Pay: AED10,000.00 - AED15,000.00 per month

**Language**:

- English (preferred)

**Location**:

- Dubai (preferred)


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