Reservation Officer

6 months ago


Dubai, United Arab Emirates Darina Holidays Full time

Job Description: We are seeking a dedicated and detail-oriented Reservations Officer to join our team. As a Reservations Officer, you will play a crucial role in ensuring seamless booking processes, exceptional client service, and efficient reservation management for requests coming from all B2B markets.

Key Responsibilities:

- Respond with Speed and Precision: Deliver swift and accurate responses to all client requests, ensuring satisfaction.
- Exceptional Client Service: Go above and beyond to exceed client expectation
- Reservation Management: Handle hotel reservations and ground handling requests with efficiency and attention to detail.

Key Requirements:

- 3-4 Years of Experience: A proven track record with 3-4 years of prior experience in a local Destination Management Company (DMC) or hotel reservations within the UAE.
- Online & Offline Expertise: Proficiency in handling both online and offline reservations, ensuring a seamless booking process for our valued clients.
- Reservations Agent Experience: A minimum of 2 years of experience as a Reservation Agent is required.

If you meet these qualifications and are passionate about delivering exceptional service, we’d love to hear from you

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Reservation officer: 2 years (preferred)


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