Guest Service Officer- Reservations
4 weeks ago
If you're looking for a career with our Inclusive Collection, please click here to view job postings.
Hyatt is a place of learning – similar to a university. The company offers many ways for me to learn and grow, both professionally and personally.
You will be responsible for assisting with the efficient running of the reservations department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations.
The GSO - Reservations is responsible for assisting the Director of Reservations in managing the Reservations Department and working closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with Hyatt's Brand Standards.
QualificationsIdeally with a university degree or diploma in Hospitality or Tourism management.
Minimum 2 years work experience as a Reservations Agent or Assistant in either Reservation or Front Office in a larger operation. Good problem-solving, administrative, and interpersonal skills are a must.
Grand Hyatt Atlanta in Buckhead | Atlanta, GA, US
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