Arabic Sweets Shop/retail Manager
7 days ago
Shop/Retail Manager for a leading FMCG Company in Dubai, with experience in Arabic Oriental Sweets.
**(Bilingual - Arabic Language is a Must)**
We are looking for an experienced Shop/Retail Manager with experience in Arabic Oriental Sweets, who will be responsible for overseeing the daily operations of chain of stores. His/Her job is to ensure that the stores are running smoothly, that employees are performing their duties effectively, and that customers are satisfied with their experience.
**Responsibilities include**:
**Managing Staff**:He/She is responsible for hiring and training employees, scheduling work shifts, and supervising staff to ensure that they are meeting performance expectations.
**Sales**:He/She is responsible for developing sales strategies, setting sales goals, and ensuring that they are met.
**Inventory Management**:He/She is responsible for ensuring that the store has enough inventory to meet customer demand. This may involve monitoring sales trends and adjusting inventory levels accordingly.
**Customer Service**:He/She is responsible for ensuring that customers have a positive shopping experience. This may involve resolving customer complaints, answering questions, and providing product recommendations.
**Financial Management**:He/She is responsible for managing the store’s finances. This may involve creating budgets, tracking expenses, and ensuring that the store is profitable.
**Administrative Duties**:He/She is responsible for completing administrative tasks such as ordering supplies, managing payroll, and maintaining records.
**Requirements & Skills**:
- Proven experience as Shop and Retail Manager (preferably in the GCC).
- Knowledge of Shop and Retail management best practices.
- Outstanding communication and interpersonal skills.
- Excellent Organizing and Leadership skills.
- Commercial awareness.
- Analytical mind and familiarity with data analysis principles.
**Education**:
Hospitality (required)
**Salary Package**:
Good Salary Package with Commission
**(Arabic speaking preferred with driving license is a must)**
**Experience**:
- Oriental Sweets Experience is a Must: 5 years (required)
**Language**:
- Arabic/English (required)
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