Telephone Operator
7 months ago
**Job Number** 24048586
**Job Category** Rooms & Guest Services Operations
**Location** Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Telephone Operator
2 weeks ago
Ajman, United Arab Emirates Ajman Hotel Full timeAt Ajman Hotel managed by Blazon Hotels, we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help them further develop their...
-
Telephone Operator
2 months ago
Ajman, United Arab Emirates Ajman Hotel Full time**Job description** At Ajman Hotel managed by Blazon Hotels, we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help them...
-
Telephone Operator
7 months ago
Ajman, United Arab Emirates The First Group Full timeOverview: The First Group Collection portfolio of five operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and...
-
Telephone Operator
4 days ago
Ajman, United Arab Emirates Marriott International, Inc Full time**Job Number** 23080764 **Job Category** Rooms & Guest Services Operations **Location** Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer,...
-
Telephone Operator
1 month ago
Ajman, United Arab Emirates Marriott International, Inc Full time**Additional Information** **Job Number**24208420 **Job Category**Rooms & Guest Services Operations **Location**Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates, 8833 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Answer, record,...
-
Telephone Operator
7 months ago
Ajman, United Arab Emirates Marriott International, Inc Full time**Номер вакансии** 24048586 **Категория работы** Rooms & Guest Services Operations **Рез.** Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное...
-
Telephone Operator
7 months ago
Ajman, United Arab Emirates Marriott International, Inc Full time**Número de Empleo** 24048586 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición**...
-
Receptionist Office Assistant
7 months ago
Ajman, United Arab Emirates White House General Trading, LLC Full timeOperate telephone switchboard in a courteous and professional manner to answer, screen, or forward calls, receive and deliver the messages in writing, verbally or electronically and organize /receive courier deliveries. - Process and prepare sales order, invoices, memos, correspondence, travel vouchers, or other documents. - Maintain and update appointment...
-
Front Office Executive
2 days ago
Ajman, United Arab Emirates Ideal Sweets & Pastry Full timeUrgent requirement for a **"Front Office Executive (Female)** to be based in Ajman (Industrial Area) **Disclaimer**: - **This is a Temporary Position for 5 months, and hence female applicants on Father/Husband Visa will only be considered**: - **Applicants should be willing to work in our office, in Ajman Industrial Area (09.00 am to 06.00 pm 6 Days a...
-
Clinic Supervisor
6 days ago
Ajman, United Arab Emirates Suneer Holding Full timeLooking for a Clinic Supervisor for a well known Clinic in Ajman. Should have an experience of at least 3-4 years in UAE especially from the same field in Medical centers. Prefer Indians. 1. Ensure the smooth flow of front desk operations. 2. Assigning tasks to front office executives and follow up by assessing the provided checklist. 3. Build a good...
-
Supervisor
7 months ago
Ajman, United Arab Emirates Saanzpack International Full timePosition: Supervisor/Manager Company: Saanzpack International Disposable Trading LLC Industry: Disposable Trading Industry Location: Ajman, UAE Experience: More than 6 years of experience in senior level management. **Job Description**: **Responsibilities**: - Oversee daily operations and ensure efficient functioning of all departments. - Manage and...
-
Spa Manager
7 months ago
Ajman, United Arab Emirates Shadow Spa and Relaxation Massage Full timeThe Spa Manager is responsible for the establishment and execution of clear short term and long term goals to ensure the spa is recognized as one of the finests spa in Ajman. These goals must ensure Colleague satisfaction, Guest satisfaction, financial success, health and safety and environmental stewardship. The Spa Manager is responsible for the daily...
-
Office Assistant
2 days ago
Ajman, United Arab Emirates Qbox Entertertainment Full time**Duties and Responsibilities** Answers telephones, routes calls, takes messages, and provides general information; greets and directs visitors; answers routine inquiries; maintains log of inquiries as required. Opens and routes incoming mail; distributes correspondence and other material to department staff/faculty. Performs a variety of routine...
-
Royal Service Agent
7 days ago
Ajman, United Arab Emirates Accor HQ Full time**Royal Service Agent** The Royal Service Agent is the heartbeat of the hotel operation. They will process all external and internal calls either by redirecting calls or assisting the caller. The Royal Service Agent will take ownership of the callers request and ensure follow up according to the hotel's standards. They will serve as a liaison for guests...
-
Administrative Assistant
4 months ago
Ajman, United Arab Emirates Ajman University Full time**SUMMARY OF FUNCTIONS**: - Perform a range of basic office support activities for a unit/department, such as answering phones and directing calls, - Respond to inquiries and perform routine clerical, data entry, and word processing work as assigned. **ESSENTIAL DUTIES & RESPONSIBILITIES**: - Answer telephones, route calls, take messages, and provide...
-
Program Secretary
2 weeks ago
Ajman, United Arab Emirates Ajman University Full time**SUMMARY OF FUNCTIONS**: - Perform a range of basic office support activities for a unit/department, such as answering phones and directing calls, - Respond to inquiries and perform routine clerical, data entry, and/or word processing work as assigned. **ESSENTIAL DUTIES & RESPONSIBILITIES**: - Answer telephones, route calls, take messages, and provide...
-
Recreation Receptionist
1 week ago
Ajman, United Arab Emirates Ajman Hotel Full timeAt Ajman Hotel managed by Blazon Hotels, we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help them further develop their...
-
Customer Service Representative
7 months ago
Ajman, United Arab Emirates CLINICA MEDICAL CENTER Full timeQUALIFICATIONS: ATLEAST 1 -YEAR OF EXPERIENCE AS A MEDICAL RECEPTIONIST/CALL CENTER REPRESENTATIVE ENGLISH/ARABIC SPEAKING JOB DESCRIPTION: Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries. Keeps...
-
Customer Service Representative
7 months ago
Ajman, United Arab Emirates CLINICA MEDICAL CENTER Full timeQUALIFICATIONS: ATLEAST 1 -YEAR OF EXPERIENCE AS A MEDICAL RECEPTIONIST/CALL CENTER REPRESENTATIVE ENGLISH/ARABIC SPEAKING UAE NATIONALS JOB DESCRIPTION: Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcomes patients and visitors in person or on the telephone, and answering or referring...
-
Recreation Receptionist
4 days ago
Ajman, United Arab Emirates Ajman Hotel Full timeAt Ajman Hotel managed by Blazon Hotels, we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help them further develop their...