Microsoft Dynamics CRM Functional Consultant

1 week ago

Abu Dhabi, United Arab Emirates Bricks Technologies Systems Full time

**Microsoft Dynamics CRM Functional Consultant**:
**Salary**:

: Industry Standards

**Experience**:

: 6 Years

**Joining Date**:

: ASAP

**Job Location**:

: Abu Dhabi

**Industry Type**:

: IT Service

**Function**:

: Software Development

**Reporting To**:

: Manager

**Job Type**:

: Full Time

**Requirements**:

- Minimum 2 certifications from the following:

- Dynamics 365 for Field Service Functional Consultant
- Dynamics 365 for Customer Service Functional Consultant
- Microsoft Certified: Dynamics 365 for Sales Functional Consultant
- Minimum 6 Years MSD CRM experience.
- Minimum 1 End to End implementation experience.
- Experience in implementing online (cloud)CRM solutions
- Good experience in implementing MSD CRM Sales, Customer Service, Marketing modules
- Deep understanding of best practices.
- Exceptional analytical and problem-solving skills.
- Knowledge in Azure technologies like Azure Functions, Logic Apps development are advantageous.
- Experience in public sector is desirable.
- Experience in using the Scrum agile framework and use of tools such as Visual Studio Team Services or JIRA Agile.

**Key Responsibilities**:

- Assist across all phases of project (e.g. Plan, Analyze, Design, Build, and Test).
- Support design of conceptual architecture and technical solutions.
- Coordination and support of development tasks among development teams.
- Enhance efficiency of development, testing and release process.
- Develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations.
- Conduct code review, walkthrough & testing of programs to ensure the quality of deliverables meet the requirements and adhere to defined processes.
- Support team in developing and implementing complex programs.
- Ensure technical issues are resolved in a cost effective, efficient, and timely manner.
- Coach and mentor the technical team in the development of the project from a technical perspective
- Document technical risks and issues, and actively work to avoid, mitigate, and resolve risks and technical debt.
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