Gym Attendant

5 months ago

Dubai, United Arab Emirates RAFFLES Full time

**Company Description**
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 381 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.

When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.
- To identify and report hazards and maintenance requirements in the work place and immediately report to the Recreation Supervisor
- To check your area on a daily basis. To make sure that it is safe, clean and fit for guests use
- To assist the guests with towels and bathrobes
- To be fully aware of the gym products and procedures
- To attend daily briefings
- Ensure all opening up, closing down procedure are adhered to daily in order to offer smooth efficient service
- To be fully aware of and work in accordance with the Standard Operating Procedures and Emergency Action Plan for your department
- Ensure all areas are clean and all gym equipment is in full working order

**Training**
- To attend and participate in departmental and hotel training to ensure consistent delivery of product & service standards
- Complete training targets each month and be actively involved in any training organized by the department / hotel
- Complete Personal Training Records (Training Book)

**Health & Safety**
- Give immediate First Aid in the even of an injury or trauma
- To be fully aware of the fire emergency evacuation plan and health and safety regulations
- To ensure that all accidents, incidents and hazards are reported immediately
- To ensure that all equipment and furniture is clean and well maintained and that any hazards are repaired or removed from the operation
- Be fully conversant with the emergency procedures and your responsibilities in the event of any emergency

**General**
- Promote a professional image and give full co-operation to all clients with a prompt, caring and helpful attitude
- To work as a team with all colleagues to ensure equality in the workplace is maintained without racial or sexual discrimination
- To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures
- Maintain professional confidentiality and never disclose any information relating to the Hotel / Club’s internal affairs
- Meet all legal requirements under U.A.E law and company policy
- To comply with statutory & legal requirements for fire, health & safety and employment
- To report for duty in good time, clean & tidy and wearing the correct departmental uniform standard
- To give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner and to be flexible in assisting around the Hotel in response to business and client’s needs
- To assist in creating an environment which promotes staff morale, encourages employees to have pride in their department and their skills ensuring maximum efficiency
- To assist in the delivery of departmental service standards
- Any other duties as and when requested by the Director of Recreation

**Key Competencies**

**Customer Focus**
- Actively seeks feedback from customers rather than wait for complaints
- Critically evaluates one’s own performance and consistently sets high standards
- Insists on clarity of roles, functions and tasks
- Sets up and maintains systems of information, ensures procedures are being followed
- Consistently produces error free output
- Is always concerned with maintaining standards accuracy and quality

**Team Work**
- Willing to share freely knowledge, information, ideas and experience to assist others
- Gives credit and recognition to others
- Talks frequently about the importance of considering other departments a

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