Front Desk Clerk

4 days ago


Dubai, United Arab Emirates ERKIDA Full time

Greet and check in guests, ensuring a warm and welcoming first impression - Manage reservations and room assignments, efficiently handling check-ins and check-outs - Answer phone calls and respond to inquiries about hotel services, room availability, and rates - Process payments and maintain accurate records of transactions - Handle guest requests, complaints, and issues promptly and professionally - Maintain the front desk area, ensuring it is organized and presentable at all times - Collaborate with housekeeping and maintenance staff to ensure guest satisfaction - Provide information on local attractions, dining options, and transportation services
**Job Requirements**: - High school diploma or equivalent; additional education in hospitality management is a plus - Proven experience as a front desk clerk or in a similar customer service role - Excellent communication and interpersonal skills - Strong organizational skills and attention to detail - Proficient in using computer systems and hotel management software - Ability to multitask and remain calm in a fast-paced environment - Flexibility to work various shifts, including evenings, weekends, and holidays

**Job Category**:Operations**Job Type**:Full Time**Job Location**:Dubai


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