Front Desk Supervisor
3 months ago
As a Front Desk Supervisor, your role is to deliver exceptional and customer-centric service to our guests, ensuring that their stay becomes a memorable and enjoyable experience. In addition to this, you will be responsible for overseeing the day-to-day operations of the front desk, managing colleagues, and addressing any guest needs or concerns that may arise during their stay. Your focus will be on creating a positive and welcoming atmosphere for guests while upholding the highest standards of professionalism and hospitality.
**Key Job Responsibilities**:
- Greet guests professionally and warmly, ensuring their expectations are met from arrival to departure.
- Foster effective communication with all relevant departments to ensure seamless service delivery.
- Cultivate positive working relationships with the Front Office team.
- Supervise all Front Desk colleagues, ensuring they interact with guests in a professional and friendly manner.
- Stay updated on hotel and local services, providing information and addressing guest inquiries.
- Handle guest complaints promptly, efficiently, and empathetically, ensuring proper resolution.
- Maintain awareness of guest profiles to personalize service.
- Ensure guests receive the expected accommodation and amenities.
- Review all cashier and city ledger bills at the end of the shift to verify accuracy in billing and attachments.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company’s environmental, health, and safety procedures and policies.
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Front Desk Supervisor
4 weeks ago
Dubai, United Arab Emirates Hilton Full timeFront Desk Supervisor A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
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Front Desk Supervisor
1 week ago
Dubai, United Arab Emirates Mercure Hotel Suites & Apartments Full time**Job Summary**: The Front Desk Supervisor is responsible for managing the day-to-day operations of the front desk, ensuring guests receive exceptional service, and overseeing a team of front desk agents. The supervisor must handle guest inquiries, resolve issues, ensure smooth check-ins/outs, and maintain accurate records. This position requires strong...
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Gym Front Desk Supervisor
3 months ago
Dubai International City, United Arab Emirates CRONY ELECTRONICS Full time**LOCATION: DUBAI INTERNATIONAL CITY** **Gym Front Desk Supervisor Job Responsibilities**: 1. Customer Reception and Service: A. Greet all customers entering and leaving the gym, providing friendly and professional service. B. Handle membership registrations, renewals, cancellations, and respond to customer inquiries. C. Coordinate member appointments,...
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Front Office Supervisor
6 months ago
Dubai, United Arab Emirates IVORY GRAND HOTEL APARTMENTS Full timeThe Front Desk Supervisor will be responsible for overseeing the daily operations of the front desk staff. Duties include greeting and directing guests, managing check-ins and check-outs, and providing assistance to guests. The Front Desk Supervisor will also ensure that all customer service standards are met and that all guests have a positive...
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Front Desk Supervisor
7 months ago
Dubai, United Arab Emirates Grand Mercure Hotel and Residences Dubai Airport Full timeCompany Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Front Office Supervisor
1 week ago
Dubai, United Arab Emirates MILLENNIUM CENTRAL DOWNTOWN Full timeFront Office Supervisors ensure that all front office and guest services team members receive adequate training in all Front Desk policies and procedures. They assist the Front Office Manager in motivating the team and participate in the training and development of all Front Office staff. Front Office Supervisors make sure all arrivals are blocked and evens...
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Front Desk Supervisor
6 months ago
Dubai, United Arab Emirates Events Melodica DMCC Full time**Salary 5-7K plus other benefits** Start your career at Melodica Music & Dance Academy and get professional experience in the Education sectors **Responsibilities**: - Provide leadership and guidance to the front desk team. - Ensure exceptional guest service, addressing inquiries, requests, and concerns professionally and promptly. - Train and mentor...
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Front Office Supervisor
6 months ago
Dubai, United Arab Emirates IVORY GRAND HOTEL APARTMENTS Full timePrimarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. You will also ensure hotel charges are processed diligently to guest's accounts, invoices are...
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Front Office Supervisor
6 months ago
Dubai, United Arab Emirates Address Montgomerie Hotel Full timeThe Front Desk Supervisor will be responsible for overseeing the daily operations of the front desk staff. Duties include greeting and directing guests, managing check-ins and check-outs, and providing assistance to guests. The Front Desk Supervisor will also ensure that all customer service standards are met and that all guests have a positive...
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Front Office Supervisor
4 months ago
Dubai, United Arab Emirates Hilton Full timeFront Office Supervisor A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the...
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Front Office Supervisor
1 month ago
Dubai, United Arab Emirates Millennium Central Downtown Full timeFront Office Supervisors ensure that all front office and guest services team members receive adequate training in all Front Desk policies and procedures. They assist the Front Office Manager in motivating the team and participate in the training and development of all Front Office staff. Front Office Supervisors make sure all arrivals are blocked and evens...
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Front Office Supervisor
8 months ago
Dubai, United Arab Emirates Hilton Full timeA Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A...
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Front Office Supervisor
2 months ago
Dubai, United Arab Emirates LEVA HOTEL, MAZAYA CENTRE Full timeWe Are Hiring **Front Office Supervisor** **Job Summary** **Front Office Supervisor **is responsible to plan, organize, supervise, coordinates, audits and participates in the activities of the Front Desk. **Responsibilities**: Ensure outstanding customer care at all times. Supervise the operations of the front desk to ensure an optimal level of service...
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Front Office Supervisor
6 months ago
Dubai, United Arab Emirates Havana Holiday Homes Full timeAs a front office supervisor, you will be responsible for overseeing the day-to-day operations of the front desk, ensuring exceptional customer service, and coordinating activities to optimize efficiency and guest satisfaction. You will supervise a team of front desk agents and ensure that all tasks are performed accurately and in a timely...
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Front Desk Agent
6 months ago
Dubai, United Arab Emirates Al Habtoor City Hotel Collection Full time**JOB SUMMARY** **& DESCRIPTION** Front Desk agent is working in the front line and always having a direct contact with guest. Responsible to welcome the guest upon arrival and implement welcome experience (check-in) and farewell experience (check-out) including all cashiering and billing process. Front Desk Agent is required to be always attentive to all...
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Night Supervisor
6 months ago
Dubai, United Arab Emirates Mercure Gold Hotel Full timeEvery stay starts at the Front Desk. Mercure Gold Hotel is seeking: Night Supervisor / Front Office Supervisor To lead the way with guests and keep the lobby team in perfect sync. Become an ambassador both for your city and for the Mercure standard. Interested? Submit your C.V. in minutes on this platform. **Salary**: AED1,800.00 - AED2,500.00 per month
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Front Office Supervisor
6 months ago
Dubai, United Arab Emirates Pyramisa Hotel Apartment Full timeSupervises front desk team members primarily to guarantee effective and smooth operations that result in good feedback and guest satisfaction. Responds to arriving, leaving, and in-house visitors in a professional and courteous manner by offering accurate and timely information and service. **FRONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES**: 1. Ensure...
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Front Office Supervisor for Conrad Dubai
6 months ago
Dubai, United Arab Emirates Hilton Full timeFront Office Supervisor for Conrad Dubai A Front Office Supervisor for Conrad Dubai supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Supervisor for Conrad Dubai, you will oversee the front office...
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Front Office Supervisor
6 months ago
Dubai, United Arab Emirates The First Group Full time**Job Description**: **Job Summary**: The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver exceptional service behaviour and create the right environment which our colleagues can experience that will help them to be responsive, respectful, deliver great guest experience and build customer...
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Front Office Supervisor at Waldorf Astoria Dubai
8 months ago
Dubai, United Arab Emirates Hilton Full timeA Front Desk Supervisor at Waldorf Astoria Dubai International Financial Centre supervises the activities of the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor at Waldorf Astoria Dubai International Financial Centre, you will...