Front Desk Supervisor
4 days ago
As a Front Desk Supervisor, your role is to deliver exceptional and customer-centric service to our guests, ensuring that their stay becomes a memorable and enjoyable experience. In addition to this, you will be responsible for overseeing the day-to-day operations of the front desk, managing colleagues, and addressing any guest needs or concerns that may arise during their stay. Your focus will be on creating a positive and welcoming atmosphere for guests while upholding the highest standards of professionalism and hospitality.
**Key Job Responsibilities**:
- Greet guests professionally and warmly, ensuring their expectations are met from arrival to departure.
- Foster effective communication with all relevant departments to ensure seamless service delivery.
- Cultivate positive working relationships with the Front Office team.
- Supervise all Front Desk colleagues, ensuring they interact with guests in a professional and friendly manner.
- Stay updated on hotel and local services, providing information and addressing guest inquiries.
- Handle guest complaints promptly, efficiently, and empathetically, ensuring proper resolution.
- Maintain awareness of guest profiles to personalize service.
- Ensure guests receive the expected accommodation and amenities.
- Review all cashier and city ledger bills at the end of the shift to verify accuracy in billing and attachments.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company’s environmental, health, and safety procedures and policies.
-
Front Desk Supervisor
3 weeks ago
Dubai, United Arab Emirates Hilton Full timeFront Desk Supervisor A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
-
Front Desk Supervisor
2 weeks ago
Dubai, United Arab Emirates Meone Medical Center Full timeA front desk reception supervisor who is responsible for running the front desk of Clinic, including welcoming visitors, taking their information and booking the appointment. Applicants must address patient problems have with their booking or others , collect payments and settle the register at the end of the workday.REQUIREMENTS:Experience: 3 - 5 years ....
-
Front Desk Supervisor
1 week ago
Dubai, United Arab Emirates Millennium Hotels and Resorts MEA Full timeAs a Front Desk Supervisor, your role is to deliver exceptional and customer-centric service to our guests, ensuring that their stay becomes a memorable and enjoyable experience. In addition to this, you will be responsible for overseeing the day-to-day operations of the front desk, managing colleagues, and addressing any guest needs or concerns that may...
-
Front Desk Supervisor
5 days ago
Dubai, Dubai, United Arab Emirates Millennium Hotels and Resorts MEA Full timeAs a Front Desk Supervisor, your role is to deliver exceptional and customer-centric service to our guests, ensuring that their stay becomes a memorable and enjoyable experience. In addition to this, you will be responsible for overseeing the day-to-day operations of the front desk, managing colleagues, and addressing any guest needs or concerns that may...
-
Front Desk Supervisor
1 week ago
Dubai, United Arab Emirates Millennium Hotels and Resorts MEA Full timeAs a Front Desk Supervisor, your role is to deliver exceptional and customer-centric service to our guests, ensuring that their stay becomes a memorable and enjoyable experience. In addition to this, you will be responsible for overseeing the day-to-day operations of the front desk, managing colleagues, and addressing any guest needs or concerns that may...
-
Night Shift Front Desk Supervisor
2 days ago
Dubai, Dubai, United Arab Emirates Vignette Collection Full timeAbout the RoleWe are seeking a skilled and experienced individual to join our team as a Night Shift Front Desk Supervisor. As a key member of our front office operations team, you will be responsible for ensuring the smooth operation of night shifts at our luxury hotel.You will oversee the front desk team, handle guest inquiries, and supervise the night...
-
Hotel Front Desk Supervisor
7 days ago
Dubai, Dubai, United Arab Emirates Hyatt Place Full timeHyatt Place is seeking a highly skilled and experienced Hotel Front Desk Supervisor to join our team.The successful candidate will be responsible for providing exceptional customer service, responding to guest inquiries, and resolving any issues promptly.Key ResponsibilitiesProvide timely and accurate responses to guest inquiries and requests.Manage the...
-
Front Desk Supervisor Job
4 days ago
Dubai, Dubai, United Arab Emirates SOFITEL Full timeAbout This OpportunityWe are seeking an experienced Front Desk Supervisor to join our team at Sofitel. In this role, you will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive prompt and courteous attention.Your key responsibilities will include:Ensuring repeat guests and other VIPs receive special...
-
Front Desk Supervisor Lead
7 days ago
Dubai, Dubai, United Arab Emirates 21c Museum Hotels Full timeJob DescriptionThe Front Office Supervisor is a critical role in our hotel's operations, responsible for overseeing the day-to-day activities of the front desk team. This includes managing check-in and check-out processes, handling guest inquiries and requests, and maintaining accurate records of guest stays.You will work closely with our housekeeping and...
-
Front Desk Supervisor
4 weeks ago
Dubai, United Arab Emirates AccorHotel Full timeCompany Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Front Desk Supervisor
4 weeks ago
Dubai, United Arab Emirates Appolonia Dentistry for Children Full time**Arabic speaker, fluent in English.**: - Managing Front desk team. - Providing required taring - Following proper individual and telephone etiquette while interacting with patients - Verifies the insurance card validity, coverage and approval status. - Registration of patient visit in the system for both new and revisit patients - Maintaining...
-
Hotel Front Desk Supervisor
2 days ago
Dubai, Dubai, United Arab Emirates Carlton Downtown Hotel Dubai Full timeJob SummaryWe are looking for a seasoned Hotel Front Desk Supervisor to lead our front office team at Carlton Downtown Hotel Dubai.About the PositionThis is an ideal opportunity for a professional with expertise in hospitality management to oversee daily front office operations and ensure that guests receive exceptional service.Key TasksManage and coordinate...
-
Front Office Supervisor
4 weeks ago
Dubai, United Arab Emirates MILLENNIUM CENTRAL DOWNTOWN Full timeFront Office Supervisors ensure that all front office and guest services team members receive adequate training in all Front Desk policies and procedures. They assist the Front Office Manager in motivating the team and participate in the training and development of all Front Office staff. Front Office Supervisors make sure all arrivals are blocked and evens...
-
Front Office Supervisor
4 weeks ago
Dubai, United Arab Emirates Hilton Full timeA Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A...
-
Front Office Supervisor
4 weeks ago
Dubai, United Arab Emirates LEVA HOTEL, MAZAYA CENTRE Full timeWe Are Hiring **Front Office Supervisor** **Job Summary** **Front Office Supervisor **is responsible to plan, organize, supervise, coordinates, audits and participates in the activities of the Front Desk. **Responsibilities**: Ensure outstanding customer care at all times. Supervise the operations of the front desk to ensure an optimal level of service...
-
Assistant Front Desk Manager
8 hours ago
Dubai, United Arab Emirates Marriott International, Inc Full time**Job Number** 23136804 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Manage all front desk operations...
-
Front Desk Manager
2 weeks ago
Dubai, United Arab Emirates MARRIOTT International Full timeSupporting Management of Front Desk TeamUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.Encourages and building mutual trust, respect, and cooperation among team members.Serving as a role model to demonstrate...
-
Front Desk Manager
2 weeks ago
Dubai, United Arab Emirates MARRIOTT International Full timeSupporting Management of Front Desk TeamUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.Encourages and building mutual trust, respect, and cooperation among team members.Serving as a role model to demonstrate...
-
Front Desk Supervisor at Intercontinental
3 weeks ago
Dubai, United Arab Emirates InterContinental Full timeDo you have a passion for creating unforgettable experiences for others? If so, we invite you to embark on a career journey like no other at InterContinental Hotels Group (IHG®) InterContinental Residences Business Bay & Crowne Plaza Business Bay are nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquility amidst the...
-
Reservations and Front Desk Supervisor
7 days ago
Dubai, Dubai, United Arab Emirates Sharafi Group Investments Full timeJob DescriptionAs a Front Office Services Director, you will play a critical role in ensuring the smooth operation of the front office department. Your key responsibilities will include managing front desk staff, providing excellent customer service, and handling customer inquiries and complaints.Key Areas of ResponsibilityDirect and manage the front desk...