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Csr
3 weeks ago
-الإمارات العربية المتحدة
Jun 11, 2023
AED 3500 - AED 4000
Contract
Full time
Our client is a leading Company in a Manufacturing and Production** Industry**. They are now looking for a **Call Centre Agent** to join them.
**Roles & Responsibilities**:
- Manage driver dispatch and ensure 100% acceptance rate and trip completion rate.
- Attend to emergency callouts during night from drivers/customers.
- Manage customer queries/complaints.
- Provide information about amenities, area and venues and promote services
- Follow various communication scripts when speaking to a caller
**Preference**:
- Experience in handling large volume of inbound calls
- Immediate Joiners
- Comfortable working in night shifts
**Qualifications**:
- Any degree
- Great time management abilities
- Proficiency in English; knowledge of additional languages is a plus
**Benefits**:
- Air ticket
- Insurance
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