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Hostess

2 months ago

Abu Dhabi, United Arab Emirates The Team Builders Full time

An opportunity has arisen for a Hostess for our client in Abu Dhabi for a restaurant & lounge

**The main duties and responsibilities of this role are**:
Main Duties
Maintain and make daily entries in our reservation system to coordinate shifts and communicate accordingly with management
Take, manage and handle reservations and all related requests
Be thorough about the knowledge about the operations, services offered, operating hours and all the food and beverage

Be the pro of the seating strategy and in charge of the operational flow at the restaurant. You decide which guest is going to be assigned to which table based on your professional judgment
Greet and assist guests in a positive, welcoming, and professional manner
Anticipate the guest's needs and respond appropriately with a sense of urgency
Always be aware of guest preferences and assist in compiling guest history to offer a unique and personalized service at all times
Maintain a proactive approach to solve any guest questions or challenges
Receive records and make any necessary arrangements for reservations and special functions in the restaurant
Accurately handle paperwork, stock, and tidy the host stand
Do daily reports, guest satisfaction track by the end of the day

About You

2 years of experience in a similar role. Previous customer service or hospitality experience is preferred
A positive attitude and a welcoming smile
Charming and outgoing personality with excellent manners, communication, and organizational skills
Ability to multitask and time-manage in a very fast-paced environment, focus attention on any kind of guest need, always remain calm and kind
Computer skills with a strong knowledge of MS Office and reservation systems like 7 Rooms
Available immediately to join
What the client offers

Flexible working environment
Training and development
Positive working environment

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