Assistant Manager
5 months ago
the KEY RESPONSIBILITIES
To work closely with and assist the Manager - HR OPERATIONS & SERVICES in the following responsibilities:
Employee Relations:
1. To manage the overall responsibility of achieving the Employee Relations goals and objectives. Design, plan and implement the company's employee relations programs, policies and procedures ensuring compliance with legal requirements and best practices.
2. Management of team members, including setting performance management KPI’s and targets and providing development wherever required. Produce periodic reports around Employee KPI’s for senior management review and action.
3. Provide guidance and support to managers and employees on employee relations issues, including disciplinary actions, grievances, and conflict resolution
4. Conduct investigations into employee complaints or allegations of misconduct, and recommend appropriate actions to address issues.
5. Analyze employee feedback and data to identify trends and recommend strategies for improving employee relations and engagement.
6. Lead the periodic review of statistics generated, recommend solutions and initiatives to ensure continuous improvement at the organization’s working environment.
7. Oversee the development and implementation of awareness sessions and communication campaigns for any new or reused policies, procedures or process.
8. To promote the ER values through prompt and courteous verbal and written communication with all.
9. To participate in new and existing System enhancement and development project related to ER & grievance System and communicate with IT and People Planning as and when required.
10. Ensure accurate and timely processing of payroll for employees, including calculation of overtime, additions, and deductions.
11. Maintain confidentiality by abiding by the Company’s data protection policy.
Government Relations:
1. Manage the overall services provided to employees and clients related to their legal stay in the country, e.g. visas, entry permits and other legal documentation and ensure full compliance with established policies, processes, and legislative rules and regulations in terms of the timely issuance, renewal, replacement and cancellation of these documents.
2. Maintain strategic relations with key local and federal government & semi-government and private entities, e.g. DNRD, EIDA, DHA, DM, Legal Authorities etc. to facilitate efficient handling of the official transactions related to the company and its stakeholders.
3. Keep abreast with the up-to-date rules and regulations related to various local and federal government entities and establish ways of effectively communicating them to the employees and stakeholders.
EDUCATION AND SKILLS
- Bachelor’s in human resources or Business Administration
- 10 -12 years’ experience in Human Resources Department as a Generalist. Must be familiar with one or more functional areas such as Employee Relations, Recruitment, Training and development
- Excellent oral and written communication skills.
- Thorough understanding of prevailing local and federal laws concerning labor relations.
- Thorough understanding of negotiation techniques, dispute resolution and compensation administration.
- Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.
**Salary**: Up to AED30,000.00 per month
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