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Hostess (Fine Dining Steakhouse)

7 months ago

Abu Dhabi, United Arab Emirates Steak Chef Restaurant Full time

We are looking for two experienced hostesses to join our team in a fine dining steakhouse located in Abu Dhabi and Al Ain. As a hostess, you will be the first point of contact for our guests and responsible for providing exceptional customer service, creating a warm and welcoming atmosphere, and managing reservations and seating arrangements.

**Responsibilities**:

- Greet and welcome guests as they arrive at the restaurant
- Manage reservations and seating arrangements to ensure smooth and efficient operation
- Provide menu recommendations and answer questions about food and beverages
- Maintain a clean and organized hostess stand and front-of-house area
- Communicate with servers, chefs, and management to ensure the best possible dining experience for guests
- Handle customer complaints and resolve issues with professionalism and empathy
- Upsell restaurant promotions, events, and specials
- Process payments and assist with cash handling
- Ensure compliance with restaurant policies and procedures
- Adhere to health and safety regulations
- Requirements:

- Proven experience as a hostess or in a similar customer service role in a fine dining establishment
- Excellent communication and interpersonal skills
- Ability to remain calm and professional under pressure
- Strong organizational and time-management skills
- Knowledge of restaurant operations and reservation systems
- Familiarity with POS systems and cash handling
- Availability to work flexible hours, including weekends and holidays
- **Must have a presentable appearance and be comfortable with having pictures included in their CV**

If you meet the above requirements and are passionate about delivering exceptional customer service in a fine dining setting, we encourage you to submit your CV and photo for consideration.

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Hosting: 1 year (preferred)