Hostess - French Speaker (171070)

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Hotels and Resorts Full time

Hostess

Bord Eau Restaurant, Shangri-La Qaryat al Beri, Abu Dhabi

An amazing opportunity has opened up in our fine dining French restaurant Bord Eau. The successful applicant will be outgoing and always make a great first impression, ensuring all our guests have the most curated, luxury, and enjoyable experience that Shangri-La has to offer. Bord Eau features classical French cuisine elevated by the very best produce. Artfully plated dishes paired with the finest wines promise a meal to remember at this Louis XIII décor inspired restaurant.

What are we looking for?

  • Outgoing & Excellent Communicator.
  • Experience in Fine-Dining restaurants.
  • Ability to put patrons at ease and create a warm, inviting atmosphere.
  • Passion for driving exceptional levels of customer service.
  • Presentable & well-groomed.
  • Ability to handle multiple guest queries efficiently.
  • Lives & Breathes the Shangri-La Values.

What will you do?

  • Welcome guests in a cheery, welcoming manner.
  • Handle guest queries/complaints.
  • Remain aware of incoming VIP's/Special Guests.
  • Take incoming calls on Bord Eau restaurant service phone promptly.
  • Maintain Positive Guest Relations.
  • Accommodate guest requests for change courteously.
  • Assist Bord Eau team & other Shangri-La colleagues where possible.
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