Concierge Supervisor
5 months ago
Front Desk Agent (Russian Speaker)
First impressions are everything As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you?
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Greet guests with a warm and friendly demeanor, creating a positive first impression.
- Provide exceptional customer service by assisting guests with check-in, check-out, and inquiries about hotel amenities, services, and local attractions.
- Handle guest requests, complaints, and concerns promptly and efficiently, ensuring complete guest satisfaction.
- Process reservations, cancellations, and modifications accurately and in a timely manner.
- Maintain accurate records of room availability, guest accounts, and financial transactions.
- Collaborate with other hotel departments to ensure smooth operations and guest satisfaction.
- Upsell hotel services and amenities to enhance the guest experience and maximize revenue opportunities.
- Maintain a clean and organized front desk area, including the lobby and common spaces.
Your experience and skills include:
- Previous experience in a customer service-oriented role, preferably in the hospitality industry.
- Excellent verbal and written communication skills in English and Russian Language
- Strong problem-solving skills with the ability to handle difficult situations calmly and professionally.
- Proficiency in using hotel management software or similar systems.
- Exceptional multitasking and organizational abilities.
- Flexibility to work various shifts, including weekends and holidays.
- A genuine passion for providing outstanding guest service.
Your team and working environment:
Rixos Marina Abu Dhabi is an iconic architectural landmark that unites the very best of Arabic and Turkish culture, dining and hospitality. Located in the heart of Abu Dhabi's retail, entertainment and residential hub, Rixos Marina Abu Dhabi is a multifaceted resort presiding over sparkling waters and a sandy shoreline. Rixos Marina Abu Dhabi reflects the versatility of Abu Dhabi as both a cosmopolitan city abounding with enriching experiences and an archipelago with a rich natural and aquatic heritage. Rixos Marina Abu Dhabi seamlessly fuses sophisticated aquatic and arabesque design to tell the story of Abu Dhabi from its ancient seafaring origins to a thriving cosmopolitan city that takes pride in its heritage and ultimate luxury experiences. As a destination, Rixos Marina Abu Dhabi dares to be different, elevating guest experience through incredible design, amenities, ambience, gastronomy, entertainment, and leisure.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
-
Chief Concierge
7 months ago
Abu Dhabi, United Arab Emirates Hilton Full timeChief Concierge - Conrad Abu Dhabi Etihad Towers A Chief Concierge supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience. **What will I be doing?** As a Chief Concierge, you will supervise the Concierge Team and set the department goals to help Team Members to create an...
-
Chief Concierge
7 months ago
Abu Dhabi, United Arab Emirates Hilton Full timeA Chief Concierge supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience. **What will I be doing?** As a Chief Concierge, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional Guest and customer experience. A Chief...
-
Bell Attendant
5 months ago
Abu Dhabi, United Arab Emirates Rixos Marina Abu Dhabi Full timeConcierge Supervisor (Russian Speaker) Rixos Marina Hotel Abu Dhabi is currently seeking a dynamic and experienced Concierge Supervisor who is fluent in Russian to join our prestigious luxury hotel. As a Concierge Supervisor, you will be responsible for overseeing the daily operations of our concierge team and providing exceptional service to our esteemed...
-
Concierge Agent
5 months ago
Abu Dhabi, United Arab Emirates Marriott International, Inc Full time**Job Number** 23217120 **Job Category** Rooms & Guest Services Operations **Location** W Abu Dhabi - Yas Island, Yas Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to guest requests for special arrangements or...
-
Guest Experience Supervisor
6 months ago
Abu Dhabi, United Arab Emirates Hilton Full timeThe Guest Experience Supervisor will be responsiblefor overseeing the team of Guest Experience Agents, developing and implementing strategies to enhance guest satisfaction, analyzing feedback, and fostering collaboration with other departments. Carries out the assigned tasks to the highest professional standards and in accordance to the directives and...
-
VIP supervisor
3 months ago
Abu Dhabi, United Arab Emirates Al Nahiya Group Full timeGuestRelations: Welcome VIP guests and ensure they receivepersonalized and exceptional service throughout theirvisit.TeamManagement: Supervise and train VIP staff ensuring theyadhere to company standards and provide highqualityservice.Coordination:Work closely with other departments (e.g. concierge housekeepingfood and beverage) to fulfill VIP guests needs...
-
Receptionist - UAEn
5 months ago
Abu Dhabi, United Arab Emirates NMC Healthcare Full timeThe role of the Receptionist is to attend patients and their relatives in the Clinic to satisfy their non-medical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Clinic. - Commitment to Occupational Safety and Health (OSH) /Environment Safety and Health, incident reporting and risk management as required...
-
Concierge - The Abu Dhabi Edition
3 weeks ago
Abu Dhabi, United Arab Emirates Marriott International, Inc Full time**Additional Information** **Job Number**24185925 **Job Category**Rooms & Guest Services Operations **Location**The Abu Dhabi EDITION, Al Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond to guest requests for special arrangements or services (e.g.,...
-
Clinic Supervisor
5 months ago
Abu Dhabi, United Arab Emirates NMC Healthcare Full timeSupervise day-today activities of the Clinic and improve the process capability. Executes all operational processes in line with the Branch Manager and monitors effectiveness. Attend patients and their relatives at CosmeSurge unit to satisfy their non-medical needs. Handle enquiries, payments and provide a high level of support and information to...
-
Bell Attendant Chauffeur
2 months ago
Abu Dhabi, United Arab Emirates Jetex Full time**Department: Hospitality**: **Location: Abu Dhabi**: **Reporting To: Bell Attendant Supervisor**: - SIGN IN & APPLY**Company Overview**: - Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 30 locations around the world whose success always springs from the engagement and talent of teams who create...
-
Receptionist - Cs
5 months ago
Abu Dhabi, United Arab Emirates NMC Healthcare Full timeThe role of the Receptionist is to attend patients and their relatives at CosmeSurge unit to satisfy their non-medical needs. Handle enquiries, payments and provide a high level of support and information to patients/guests at CosmeSurge unit - To greet visitors and patients, determine their needs and guide them accordingly. - To answer queries and to...
-
Receptionist - Cs
5 months ago
Abu Dhabi, United Arab Emirates NMC Healthcare Full timeThe role of the Receptionist is to attend patients and their relatives at CosmeSurge unit to satisfy their non-medical needs. - Handle enquiries, payments and provide a high level of support and information to patients/guests at CosmeSurge unit - To greet visitors and patients, determine their needs and guide them accordingly. - To answer queries and to...
-
Front Desk Receptionist
5 months ago
Abu Dhabi, United Arab Emirates Talent Pal Full time**About Four Seasons Hotel Abu Dhabi at Al Maryah Island** In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island - Abu Dhabi’s business and...
-
Front Desk Coordinator
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates PrecisionHire Solutions Full timeJob SummaryAs a key member of our team at PrecisionHire Solutions, the Front Desk Coordinator will be responsible for providing exceptional customer service to patients and visitors. This role requires a high level of professionalism, attention to detail, and effective communication skills.Key ResponsibilitiesTo greet visitors and patients, determine their...
-
Front Office Manager
5 months ago
Abu Dhabi, United Arab Emirates Anantara Full time**Company Description** A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Receptionist - UAEn
5 months ago
Abu Dhabi, United Arab Emirates NMC Healthcare Full timeThe role of the Receptionist is to attend patients and their relatives at CosmeSurge unit to satisfy their non-medical needs. Handle enquiries, payments and provide a high level of support and information to patients/guests at CosmeSurge unit.**3. JOB RESPONSIBILITIES** **Key Responsibility Areas** **Activities** **Operations**: - Ethical Practice - To...
-
Guest Service Agent
5 months ago
Abu Dhabi, United Arab Emirates Hilton Full timeJob Requirements As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay at the hotel is comfortable and enjoyable. You will be the first point of contact for guests, welcoming them to the hotel and answering any questions they may have. You will also be responsible for resolving any...