Villa Manager
7 months ago
Job Summary:
The Villa Manager is responsible for overseeing the daily operations of the villa, ensuring the highest standards of service and hospitality are maintained. This role involves managing household staff, maintaining the property, coordinating events, and providing personalized service to the residents and their guests.
Key Responsibilities:
- **Household Management**:
- Supervise and coordinate the activities of household staff, including housekeepers, chefs, gardeners, and security personnel.
- Develop and implement schedules for staff to ensure smooth and efficient operation of the villa.
- Conduct regular training and performance evaluations for staff.
- **Property Maintenance**:
- Oversee the maintenance and repair of the villa, including plumbing, electrical, and HVAC systems.
- Coordinate with external contractors and service providers for specialized maintenance tasks.
- Ensure the villa is always clean, organized, and well-presented.
- **Guest Services**:
- Greet and welcome residents and guests, ensuring their needs and requests are met promptly and efficiently.
- Plan and coordinate events, gatherings, and activities at the villa.
- Manage guest accommodations and ensure a high level of comfort and service.
- **Financial Management**:
- Prepare and manage the household budget, track expenses, and ensure cost-effective operations.
- Maintain accurate records of financial transactions and report to the owner or estate manager.
- Oversee the procurement of household supplies and inventory management.
- **Security**:
- Ensure the security and safety of the property and its residents.
- Implement and monitor security protocols and systems.
- Coordinate with security staff to manage access control and surveillance.
- **Communication and Coordination**:
- Serve as the primary point of contact between the household staff and the villa's residents.
- Communicate effectively with the owner or estate manager regarding household operations, maintenance issues, and staff performance.
- Liaise with vendors, suppliers, and service providers to ensure timely and quality service delivery.
Qualifications:
- **Education**:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
- Certification in Property Management or a related field is a plus.
- **Experience**:
- Minimum of 5 years of experience in luxury property management, hospitality, or a similar role.
- Proven track record of managing household staff and property maintenance.
- **Skills**:
- Excellent leadership and team management skills.
- Strong organizational and multitasking abilities.
- Exceptional communication and interpersonal skills.
- Proficiency in budgeting and financial management.
- Attention to detail and a commitment to high standards of service.
Personal Attributes:
- Professional, discreet, and trustworthy.
- Flexible and adaptable to changing needs and schedules.
- Strong problem-solving skills and ability to handle emergencies calmly and effectively.
Working Conditions:
- Full-time position, may require flexibility to work evenings, weekends, and holidays.
- Live-in arrangements may be provided based on villa requirements.
**Job Types**: Full-time, Permanent
Pay: AED1.00 - AED2.00 per month
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