HR Assistant
6 days ago
About the Role
As HR Assistant, you will manage the day-to-day administrative tasks of the Human Resources school office. To work directly for the benefit, service, and facilitation of faculty and staff welfare and create a friendly environment.
**Key Accountabilities**
**Performance Responsibilities**:
- Models and encourages a culture of kindness in support of the core values.
- Manages HR responsibilities in compliance with policies, procedures and systems.
- Maintains utmost confidentiality and professionalism at all times.
**Employee Files**:
- Creates an employee file (hard copy and electronic files) for all new hires following the standard guidelines set by GEMS.
- Maintains all employee files to a high standard (current and archived). Ensure all files are organised and contain all relevant information and ensure documents are up-to-date at all times.
- File documents in respective staff files.
**HR Operations**:
- Administers the Leave of Absence request forms and ensures accurate data entry of attendance in the PHOENIX/attendance reporting system.
- Administers monitors and explains insurance benefits to employees and serves as a liaison between employees and insurance carriers. Supports employees with insurance-related and medical issues.
- Assists PRO with issuing visas and labour card details.
- Submits and processes KHDA approvals for relevant employees as part of the compliance process.
- Produces HR letters, NOCs, salary certificates and salary transfer letters in English and Arabic (in coordination with GRE) as required on a timely basis.
- Ensures compliance with all HR systems to maintain employee records.
- Supports ERP project team with input on HR systems, policies and requirements where required.
- Tracks approval process for all processes wherever other departments’ signatures are required.
- Runs reports from DAX as required by the HR Manager or other areas of the business.
- Drafts routine correspondence, letters and memos for approval from the Line Manager.
- Assists and prepares statistical summaries and reports for school management.
- Maintains staff leave records e.g. annual, medical, holiday and personal leave days for payroll.
- Deals with staff issues and tries to resolve them in a timely and professional manner.
- Attends HR-related meetings and all staff meetings
- Performs other duties as assigned by the HR Manager and CEO.
**Recruitment and onboarding**:
- Prepares all documentation required by the HR Manager and CEO during recruitment processes.
- Prepares the documents required for onboarding, including visa and labour card processing requirements.
- Processes new hire forms including bank account forms, medical insurance, business card and access card requests.
- Prepares the welcome pack for all new hires and liaises with the IT Department to prepare the access cards and laptop/desktop.
**Person Specifications**
**Expected Qualifications**:
- College Degree preferred.
- HR-related qualification is desirable (e.g. CIPD).
**Expected Experience**:
- A minimum of 1 - 3 years experience working within Human Resources.
- Knowledge of general HR office procedures, policies and methods.
- Experience working in a multicultural environment is a plus.
- Experienced in using MS Office and HR Systems.
**Job-Specific Knowledge & Skills**:
- Strong verbal and written communication skills.
- Excellent organisation and interpersonal skills.
- Solid communication skills and attention to detail.
- Able to multi-task and cope with a degree of pressure at peak times.
- Advanced MS Excel skills are a must.
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