Reservation Admin

5 months ago


Dubai, United Arab Emirates Truebleu Vacation Homes Rental Full time

Truebleu Vacation Homes Rental is seeking a hard-working, energetic employee who is passionate about delivering on the promise of excellence in customer service. By providing personalized attention to our guests and owners, you will help us maintain our quickly growing portfolio of vacation homes.

**Responsibilities**:

- Act as the first point of contact for our guests, vendors, and, occasionally, our owners within a local management office
- Assist with the creation and delegation of maintenance and housekeeping tickets (If applicable)
- Verify unit availability to assist with scheduling vendor or realtor visits
- Meet and maintain company standards and metrics such as guest satisfaction, accuracy, efficiency, and inquiry conversion to reservations
- Build and maintain business relationships and open lines of communication with other internal support teams Qualifications:

- Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
- Excellent time management skills with the ability to change activity frequently and cope with interruptions
- Highly responsive and reliable
- Strong attention to detail
- Adhere to all company policies and procedures
- Availability to work on flexible schedule, 6-days a week

**Salary**: AED3,000.00 - AED4,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Holiday Homes: 1 year (required)



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