Communications & Front Desk Coordinator

7 months ago


Dubai, United Arab Emirates Teach Away Full time

Contract Length: 3 years

Number of Vacancies: 1
- Office/Administration Staff

School Requirements:

- Education Required: Other

Additional School Requirements:
**Essential Requirements**:

- Spoken and Written fluency in English
- Flexible, hands-on, and capable of multitasking
- Able to work well under pressure
- Highly organized
- Good problem-solving skills
- Confidentiality is paramount
- Confidence is an essential attribute required for both internal and external communications

Job Benefits:

- Competitive Compensation comprising of **Base Salary + Commission** for each child registered
- Comprehensive Medical Insurance
- UAE Resident Visa
- End of service benefits: 21 days’ pay for each completed year of service

**Job Description**:
Masterminds, Dubai’s leading early learning center, is recruiting for a Communications and Front Desk Coordinator.

Our parents refer to us as the “_Harvard of Preschools_.” Masterminds staff are expected to follow high standards of personal achievement.

**Core Responsibilities**

**Communication and Marketing**:

- Distribute brochures and registration packs to interested parents
- Conduct parent tours that lead to enrolment
- Provide initial brief about school concept to prospective parents on the phone and in person; refer serious parents to the Director for further information
- Address queries from existing parents, including passing communication from/to teachers
- Manage social media (Facebook, Twitter, Instagram), including taking/collecting photographs and videos and developing content in line with the communication strategy
- Collate, file, and maintain permissions lists (i.e. media consent forms)
- Coordinate with advertising, PR, and digital agencies
- Devise creative ideas and avenues to generate new parent leads

**Front Office**:

- Receive incoming telephone calls and redirect them as necessary
- Welcome visitors and parents and call the appropriate people to assist them
- Confirm all tours and appointments, as necessary
- Assist events committee with organizing internal events (e.g. Halloween, Christmas parties)
- Address parent queries



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