Service Desk Agent

1 week ago


Abu Dhabi, United Arab Emirates Alpha Data Recruitment Full time

Urgent Requirement...

Job Title: SD Agent Skillset -Arabic Speaking

Job Location: Abu Dhabi

Contract Duration: Long Term

No Of Requirments: 8

Salary Range: 10400 AED / Month

JD: Bachelor’s degree in computer sciences or related fields 2-3 years’ work experience in service desk/customer services. Experience in IT Service Management and ITIL framework/processes.

Experience in handling and managing SLAs Experience in using CRM/ITSM/ticketing tools Excellent communication skills Knowledge on Internet surfing, search engines, etc. Appropriate typing speed: (English ~25 wpm) Enthusiasm about Abu Dhabi, knowledge of Emirate growth plans, ongoing events, and general Government services will be helpful. Knowledge about SAP and Procurement.

Please send your resumes to nishad.kabeer at the rate alpha.ae

**Job Types**: Full-time, Contract

**Salary**: AED10,000.00 - AED10,400.00 per month



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