Help Desk Agent

Job Description:Parsons is seeking a highly skilled IT Service Desk Agent to provide top-notch support to our end-users. As an IT Service Desk Agent, you will be the primary point of contact for technical issues and concerns.Duties and Responsibilities:Provide analytical and technical support remotely to end-users of Parsons' personal computers,...

Job Description Telephone Handling & Help Desk (CAFM) Answer inbound calls and log them on CAFM. Make outbound calls to process customer complaints. Maintain helpdesk-related documents. Ensure smooth coordination between help desk and operations. Maintain knowledge of helpdesk policies and procedures. Achieve key performance indicators (KPIs) and...

We are looking for a highly skilled Help Desk Professional to join our team at LanceSoft UAE. The successful candidate will have a strong background in technical support and experience working with various operating systems and hardware platforms.Job SummaryAs a Help Desk Professional, you will be responsible for providing technical support to clients via...

Job DescriptionThe Help Desk Technician will be responsible for providing technical assistance and support to employees.Key Tasks:Provide on-site IT user support for network, telecommunication, desktop hardware, and standard applications.Install, configure, and maintain desktop hardware and standard applications.Implement cybersecurity best practices and...

About the RoleWe are seeking a highly motivated Customer Support Supervisor to join our team at United Arab Emirates University. The successful candidate will be responsible for overseeing the development and implementation of effective help desk operations, including analyzing performance metrics, identifying areas for improvement, and devising solutions to...

Job SummaryWe are seeking a highly experienced Help Desk Engineer to join our team at Alpha Data.In this role, you will be responsible for providing technical support to our clients, troubleshooting complex issues, and collaborating with senior engineers to resolve escalated problems.The ideal candidate will have a strong background in IT, excellent...

We're Hiring: IT Service Desk AgentWe are looking for a skilled IT Service Desk Agent with a minimum of 5 years of experience to join our dynamic team in Dubai. The ideal candidate will be responsible for providing exceptional technical support and ensuring seamless operations within our IT infrastructure.Location:Dubai, United Arab EmiratesWork Mode:Work...

We are seeking a highly motivated and experienced Help Desk Associate to join our team at Emirates Talent Connect.This role requires strong customer service skills, excellent communication skills, and the ability to work efficiently in a fast-paced environment.Responsibilities:Customer Support: Provide exceptional customer service to clients via phone,...

We are seeking a highly skilled and customer-focused individual to join our team as a Help Desk Associate. The successful candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.Main ResponsibilitiesYou will provide first-line support to customers, responding to inquiries and...

Role OverviewThe Technical Support Specialist will provide technical support to customers throughout the Middle East region, with a focus on the Abu Dhabi office. The successful candidate will have experience in a similar role and will possess excellent communication and problem-solving skills.Main Accountabilities:Provide technical support to customers via...

SALARY AED 8000A well known company is looking to hire an Arabic speaking IT Help Desk Support Officer for their Abu Dhabi Operation.Candidate Should have a minimum of two year experience with a valid UAE Driving license.TITLE : IT Help DeskSUMMARY OF FUNCTIONS:Responsible for the monitoring, troubleshooting, repair, installation, and upgrade of Servers,...

In a world of possibilities, pursue one with endless opportunities. Imagine NextWhen it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...

About SundusWe are a leading provider of innovative solutions, committed to delivering exceptional results. Our mission is to empower our customers by providing world-class support services.Why Join Us:Opportunity to work with a dynamic and growing organization.Chance to develop your skills and expertise in a fast-paced environment.Collaborative team culture...

In a world of possibilities, pursue one with endless opportunities. Imagine NextWhen it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...

Service Desk AgentAbu Dhabi, United Arab Emirates | Posted on 01/09/2025This role is a key position for the delivery of process innovation and continuous improvement initiatives across GBS. The role will play an important role in helping to foster a culture of sustainable change through the creation and implementation of CSI plans and processes.1. Good...

About Our Team:Masdar is a leading player in the renewable energy sector, committed to driving sustainable development and reducing carbon emissions. We're seeking a skilled Receptionist/Call Centre Agent to join our team and contribute to our mission.Why Join Us:Opportunities for career growth and developmentA competitive salary and benefits packageA...

About the Role:We are seeking a talented IT Service Desk Agent to join our team at Parsons. As an IT Service Desk Agent, you will be responsible for providing technical support and assistance to our end-users.Key Responsibilities:Providing technical assistance and resolving issues related to Parsons' hardware, software, and peripherals.Collaborating with...

Responsibilities and ExpectationsThe Front Desk Agent is accountable for delivering exceptional guest experiences, ensuring that every interaction is personalized and memorable. Duties include:Accommodating special requests and preferencesProcessing guest payments and managing accountsCollaborating with colleagues to resolve any issues or concernsEssential...

Job DescriptionMaintain complete knowledge of andcomply with all departmental Rosewood policies/serviceprocedures/standards.Maintain complete knowledge of correctmaintenance and use of equipment. Use equipment only asintended.Anticipate guests' needs, respond promptly and acknowledgeall guests, however busy and whatever time of day.Maintain positiveguest...

Welcomes and registers hotelguests, explaining the accommodations and elishing credit or od ofpaymentChecks guest out of the hotel,preparing and explaining the billHandles allguest interactions with the highest level of hospitality andprofessionalism, accommodating special requests wheneverpossibleists guests in all inquiries inconnection with hotel...