Virtual General Manager
5 months ago
Title: Virtual General Manager - Hotel Management Company
Location: Dubai/Night Duty
Company: KVA Hotel Management
About Us:
KVA Hotel Management is a leading provider of hotel management services, specializing in the operation and optimization of hotels across various locations. With a commitment to excellence and innovation, we strive to maximize profitability, guest satisfaction, and operational efficiency for our clients.
Position Overview:
We are seeking a dynamic and experienced Virtual General Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of multiple hotels within our portfolio. Working remotely, you will collaborate closely with on-site management teams to ensure the highest standards of service delivery, guest experience, and financial performance.
Key Responsibilities:
Provide leadership and strategic direction to on-site hotel managers and staff.
Implement and enforce company policies, procedures, and standards across all properties.
Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
Develop and manage annual operating budgets, revenue forecasts, and expense controls.
Conduct regular property inspections and audits to ensure compliance with brand standards and operational protocols.
Foster a culture of exceptional guest service and employee engagement.
Collaborate with sales and marketing teams to drive revenue generation and occupancy levels.
Manage vendor relationships and negotiate contracts for goods and services.
Stay updated on industry trends, market conditions, and competitive landscape.
Provide timely reports and updates to senior management and stakeholders.
Qualifications:
Bachelor's degree in Hospitality Management, Business Administration, or related field (Master's degree preferred).
Minimum of 5 years of progressive experience in hotel management, with at least 2 years in a senior leadership role.
Proven track record of driving revenue growth, cost containment, and guest satisfaction.
Strong financial acumen with experience in budgeting, forecasting, and financial analysis.
Excellent communication, interpersonal, and leadership skills.
Ability to work effectively in a remote environment and collaborate with diverse teams.
Proficiency in hotel management software and Microsoft Office Suite.
Certified Hotel Administrator (CHA) or Certified Hotel Owner (CHO) designation is a plus.
**Benefits**:
Competitive salary commensurate with experience.
Comprehensive benefits package including health, dental, and vision insurance.
Remote work opportunity with flexible scheduling.
Professional development and training programs.
Opportunities for career advancement within a growing company.
Pay: From AED8,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- GM: 5 years (required)
**Language**:
- English (required)
Ability to Commute:
- Dubai (required)
Ability to Relocate:
- Dubai: Relocate before starting work (required)
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