Centre Operations Manager
1 day ago
After successfully establishing University Access Centres (UAC) in Vietnam and China, INTO is now expanding its presence in MENA and is launching a brand-new UAC in Dubai.
The UAC is a new initiative designed to support a wide range of internationalisation priorities for participating universities, including the recruitment of additional students from key source markets and increasing profile and presence overseas to facilitate other in-market projects.
The UAC also functions as the office base for INTO’s Regional Office staff in market and will be an English language testing venue.
We are seeking a Centre Operations Manager to oversee all functions and operations of the new UAC in Knowledge Village, Dubai
**Accountabilities**
The Centre Operations Manager, UAC Dubai will ensure that the University Access Centre is set up and fitted out to INTO’s global standards and is ready to launch on schedule. Once the UAC has opened, the Centre Operations Manager will be responsible for the day-to-day activities of the centre, including the management of UAC and partner university staff
- Work closely with the Global Market Initiatives (GMI) team to ensure that any local project milestones are met according to timeline
- Work closely with the Regional Director to provide leadership, vision and management that enables INTO to deliver its strategic and operational objectives
- Provide clear direction and be an effective and inspirational leader for the UAC Team.
- Together with recruitment staff, manage education agent relationships and monitor staff activity with these entities and local educational institutions
- Oversee and ensure optimal use of the CRM system by all staff, including leads queue management, task tracking, events and meeting recording, and regular data cleaning;
- Responsible for management and updates of the Local Education Agent Directory, Local Institution Directory, and Local Company Directory and other central resources
- Support effective relationships with key internal and external stakeholders
- Work closely with the testing team to ensure smooth daily testing and events operations
- Ensure the implementation of an effective lead capture process;
- Be responsible for new staff orientation and training scheduling, and when needed, re-training of current staff
- Oversee and ensure optimal day-to-day functionality of the UAC operations, including opening and closing procedures, staff presence, IT equipment performance, lights, internet, and AV equipment set-up throughout the Centre
- Be responsible for the basic and practical financial management of the UAC Dubai operations, including management of expense reports, cash floats, and any inbound or outgoing payments as appropriate, also providing financial reports to the Regional Director and INTO senior management as required
- Work with the Regional Director to organise and execute an annual schedule of events and support the execution of these events
- Deliver reports and presentations to key stakeholders as requested
We are looking for someone with previous similar experience working within international higher education who shows great initiative, project management skills and effective teamwork.
The position is based at the new UAC in Knowledge Village, Dubai.
**Internal Application Process
-
Centre Manager
9 months ago
Dubai, United Arab Emirates Nathan & Nathan Human Resources Full timeOur client is starting up their operations in Dubai and are looking for a Centre Manager who will be responsible for managing centre operations and providing leadership in strategic and operational planning. He/She will lead the development of centre initiatives, and improvements for effective delivery of centre programmes and services.. He/She also oversees...
-
Centre Manager
7 months ago
Dubai, United Arab Emirates Piccoli Play Area Full time**Operations** - Ultimately responsible for the staffing and day-to-day running of the Centre to ensure seamless functioning - Responsible for customer satisfaction and responding to any customer complaints in a timely manner. - Responsible for maintaining the Centre operations manuals or similar documentation; ensuring all standards and procedures are up to...
-
Operations Manager
7 months ago
Dubai, United Arab Emirates CharterHouse Full time**Job description**: Charterhouse is working with a Crypto Mining company, who is looking to hire a Data Centre Operations Manager to join their team in Dubai. **About the role** This role will play a crucial part within day-to-day operations and maintenance for this crypto mining company. The opportunity offers lots of progression and the perks of...
-
Contact Centre Manager
2 months ago
Dubai, United Arab Emirates The Emirates Group Full timeJob Purpose: At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Our Product team makes this possible by creating products that are innovative, efficient and a game changer in the aviation world. Do you want to play a part in that journey? Join us as...
-
Contact Centre Managers
4 months ago
Dubai, United Arab Emirates TERRAFIRMA SOLUTIONS Full timeDevelop and implement policies and procedures for the Contact Centre department to ensure efficiency and consistency in service delivery. - Oversee the management of all Contact Centre operations, ensuring a high standard of service is always maintained. - Lead, mentor, and supervise Contact Centre agents and Contact Centre supervisors and staff, providing...
-
Call Centre Manager
3 weeks ago
Dubai, United Arab Emirates Blue Iris Software Trading LLC Full time**Job Summary**: **Key Responsibilities**: - Lead, coach, and motivate call centre teams to achieve performance targets. - Conduct performance evaluations and develop training plans to enhance team capabilities. - Foster a positive work environment that promotes teamwork and employee engagement. - Manage day-to-day call centre activities, ensuring smooth...
-
Security Operations Centre
3 months ago
Dubai, United Arab Emirates Euclidz Technologies Full timeSecurity Operations Centre (SOC) Manager Job Location: Iraq, Baghdad The SOC Manager will be responsible for overseeing the day-to-day operations and strategic direction of the Security Operations Centre (SOC). This role involves leading a team of security professionals, developing, and implementing security strategies, and ensuring the SOC's effectiveness...
-
Centre Manager
2 weeks ago
Dubai, United Arab Emirates Ki Global Full timeOur client is currently looking to recruit a qualified and experienced Centre Manager for an Early Learning Centre in Dubai. This is a well-known, reputable organisation, which has years of experience in the UAE and internationally. They are looking for a Centre Manager to join asap, due to a position becoming vacant. **Requirements**: Relevant education...
-
Centre Manager
5 days ago
Dubai Knowledge Village, United Arab Emirates Kumon Dubai Knowledge Park Full timeExcellent English verbal and written communication skills, a passion for working with children, preferably having some experience in education industry, strong organisational skills including time management and be proficient at MS Excel. I am looking for someone who can take on the responsibility of running the day to day operations of a training centre,...
-
Operations Manager
1 week ago
Dubai, United Arab Emirates Sia Landscaping LLC Full timeOperations Manager (Retail / Garden Centre) **JOB KNOWLEDGE**: Responsible for ensuring the staff give great customer service as well as monitor the financial performance of the store. Also be involved in recruiting, training, supervising and appraising staff as well as deal with customer queries and complaints. **Responsibilities** - Direct accountability...
-
Ivf Centre Manager
1 day ago
Dubai, United Arab Emirates Medacs Healthcare Full timeWe currently have an exciting opportunity for an experienced **IVF Centre Manager **to work with one of the largest names in the UAE, Dubai. This is an ultra-modern facility and the specialist centrre and it's team have incredible knowledge of both women's and men's reproductive health and keen to onboard a Centre Manager well suited to their team! Key...
-
Contact Centre Manager
2 months ago
Dubai, United Arab Emirates Talent Pal Full timeJob Purpose: At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Our Product team makes this possible by creating products that are innovative, efficient and a game changer in the aviation world. Do you want to play a part in that journey? Join us as...
-
Operation Manager
4 months ago
Dubai, United Arab Emirates Dyarco For Operations Services Full timeEnsure all operations are carried out in an appropriate, cost-effective manner - Improve operational management systems, processes, and best practices - Plan inventory and oversee materials and equipment efficiency - Handle client calls and inquiries effectively. - Formulate strategic and operational objectives for the organization. - Perform quality...
-
Connectivity Centre Manager
2 weeks ago
Dubai, United Arab Emirates One&Only Royal Mirage Full timeConnectivity Centre Manager (14629) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed...
-
Technical Publication Centre Manager
7 months ago
Dubai, United Arab Emirates The Emirates Group Full timeJob Purpose: To manage the effective operation of Engineering digital documentation management system, co-ordinating with all stakeholders in order to meet Engineering and Flight Operation documentation requirements and drive improvements on a continuous basis. To organise the Technical Publications Centre (TPC) to support the operation and maintenance of...
-
Contact Centre Manager, Dnata Travel
7 months ago
Dubai, United Arab Emirates The Emirates Group Full timeJob Purpose: At dnata Travel Group Contact Centres, we are proud to support our customers as a leading, award-winning travel services provider. We deliver expertise in all aspects of the travel industry from online travel agencies, local agencies, global travel consolidators, corporate travel and DMCs through to airline representation services. As the...
-
Operation Manager
2 weeks ago
Dubai, United Arab Emirates Align Staffing Solutions Full timeOPERATION MANAGER for an unlimited fun indoor family entertainment centre in the UAE offering exciting and fun-filled rides, games and activities for children of all ages. - Responsible to lead maintaining, continually improving and upholding the safe operational delivery of the premium family-friendly indoor entertainment centre - To provide the safest...
-
Training Centre Manager
7 months ago
Dubai, United Arab Emirates HCP International Full time**Category**:Vehicle Manufacturer: Training **Location**:Dubai, United Arab Emirates **Salary**:Competitive salary and benefits package **Job Ref**:1420 **ROLE DETAILS**: Embark on a transformative journey as a **Training Centre Manager** with a leading automotive OEM in Dubai! Join a forward-thinking team committed to shaping the future of training in a...
-
Sports Centre Manager
1 day ago
Dubai, United Arab Emirates Niche Human Resources Full timeWe are on the look out to hire a sports centre manager for our client’s all-female padel tennis academy in Dubai. - Should have keen interest in any kind of sport. - Should have an understanding and must be able to implement cross-selling and up-selling marketing strategies. - Must ensure that the venue’s equipment and facilities are clean and organized...
-
Manager - Systems and Operations
3 months ago
Dubai, United Arab Emirates International Centre For Culinary Arts Full time**About the job** ICCA - International Centre for Culinary Arts (Dubai) is seeking a highly motivated, organized and detail - oriented **Manager - Systems and Operations** to manage the various operational aspects of our educational programs. **Key Responsibilities**: - Oversee the implementation and management of systems and Learning Management Systems...