Manager - Systems and Operations

4 weeks ago


Dubai, United Arab Emirates International Centre For Culinary Arts Full time

**About the job**

ICCA - International Centre for Culinary Arts (Dubai) is seeking a highly motivated, organized and detail
- oriented **Manager - Systems and Operations** to manage the various operational aspects of our educational programs.

**Key Responsibilities**:

- Oversee the implementation and management of systems and Learning Management Systems (LMS), ensuring smooth integration and functionality across departments.
- Ensure compliance with organizational policies, industry standards, and regulatory requirements across all system implementations and operations.
- Develop, implement, and maintain Standard Operating Procedures (SOPs) for systems and processes to ensure consistent and efficient operations.
- Identify opportunities for process improvements and implement strategies to optimize workflows and enhance system efficiency.
- Manage LMS and software projects, including planning, execution, monitoring, and delivering them on time and within scope.
- Provide technical support and troubleshooting for system-related issues, ensuring mínimal downtime and quick resolution; conduct training sessions for end-users to enhance overall system use and experience.
- Gather user feedback to refine system functionality and improve user experience.
- Work closely with vendors to implement LMS projects, ensuring alignment with organizational requirements.
- Develop and maintain comprehensive documentation for systems, processes, SOPs, and software implementations.
- Analyze data using Excel to generate reports, identify trends, and recommend process improvements.
- Liaise with stakeholders to ensure clear communication and understanding of project objectives, timelines, and deliverables.

**Qualifications**:

- Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related field; a Master’s degree in Project Management, Operations, or Business Analytics is an added advantage.
- 3-5 years of experience in system management, software, ERP systems, preferably in LMS projects within the education sector.
- Proven experience in Learning Management Systems (LMS) project implementation is an advantage.
- Strong experience in developing and implementing SOPs, process improvements, and ensuring compliance.
- Proficient in Excel, with the ability to analyze data and generate actionable insights.
- Excellent communication skills, both written and verbal.
- Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
- A proactive and problem-solving attitude with a focus on delivering results.
- Strong organizational skills and attention to detail.
- Experience in LMS project implementation, compliance management, and process improvement initiatives.
- Demonstrated ability to adapt to new technologies and tools.
- Proven track record of successful ERP and LMS implementations, software project management, and SOP development.

**Staff Benefits**:

- Employment Visa
- Group Medical Insurance
- Group Life Insurance
- Breakfast and Lunch
- 30 Days Paid Leave with round-trip tickets to home country as per UAE regulations

**Job Types**: Full-time, Permanent

Pay: AED6,000.00 - AED7,000.00 per month

Application Deadline: 25/10/2024
Expected Start Date: 01/11/2024


  • Operation Manager

    2 months ago


    Dubai, United Arab Emirates Dyarco For Operations Services Full time

    Ensure all operations are carried out in an appropriate, cost-effective manner - Improve operational management systems, processes, and best practices - Plan inventory and oversee materials and equipment efficiency - Handle client calls and inquiries effectively. - Formulate strategic and operational objectives for the organization. - Perform quality...


  • Dubai, United Arab Emirates VAM Systems Full time

    **Company Description** We are currently looking Project Manager - Fraud Management System for our UAE operations with the following terms & conditions. Educational Qualifications: - University graduate with a degree in Computer Science, Data Science, Information Systems, Information Technology, Engineering or any other related technical discipline. -...

  • Operations Manager

    5 months ago


    Dubai, United Arab Emirates Computer Network Systems Full time

    **Company Description** CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region. We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security,...

  • System Administrator

    5 months ago


    Dubai, United Arab Emirates VAM Systems Full time

    We are currently looking for System Administrator for our UAE operations with the following terms & conditions. **Skills**: Experience on active directory, Gpo, dns Nice to have: MS teams admin, Modern workplace, Azure virtual desktop, Intune and SCCM. **Additional Information** Terms and conditions**: **Joining time frame**:maximum 4 weeks

  • System Administrator

    5 months ago


    Dubai, United Arab Emirates VAM Systems Full time

    We are currently looking for System Administrator for our UAE operations with the following terms & conditions. **Skills**: Experience on active directory, Gpo, dns MS teams admin, Modern workplace, Azure virtual desktop, Intune and SCCM. should have 6-8 yrs experience Joining time frame: 2 weeks (maximum 1 month) **Additional Information** Terms and...


  • Dubai, United Arab Emirates VAM Systems Full time

    We are currently looking for IBM OpenShift System Administrator for our UAE operations with the following terms & conditions. **Skills**: Red Hat OpenShift IBM App connect. IBM API connect. IBM MQ IBM data power gateway Should excel in system management, monitoring, patching, deployment, installation, capacity sizing and trouble shooting. Architecture...

  • Information Security

    5 months ago


    Dubai, United Arab Emirates VAM Systems Full time

    We are currently looking for Information Security - Manager (Operations) - NESA for our UAE operations with the following **Experience**: - 7 - 10 years’ experience in Information Security or related field. Skills Required for the Job: - In-depth knowledge and understanding of information security and technology infrastructure. - In-depth experiences...


  • Dubai, United Arab Emirates VAM Systems Full time

    We are currently looking for Linux and Windows System Administrator for our UAE operations with the following terms & conditions. Skills & Experience: Key system administration skills (installation, configuration, troubleshooting, investigation, tuning, patching, scripting, integrating with security systems, documentation) mainly in RHEL (Red hat Enterprise...

  • System Administrator

    1 month ago


    Dubai, United Arab Emirates VAM Systems Full time

    **Company Description** We are currently looking System Administrator - SCCM for our UAE operations with the following terms & conditions. **Skills**: Intune - Active Directory tiering - Windows autopilot - SCCM - DaaS, AvD, M365 - Teams Telephony, Session border controller config - Thin client - igel, wyse - Defender for Endpoint, AV, EDR. Joining time...


  • Dubai, United Arab Emirates HAZ Operations Full time

    **About Us**: HAZ Operation is a growing provider of industrial automation solutions, specializing in conveyor & sorting systems, industrial workstations & carts, safety barriers. Our mission is to empower our clients to digitally transform their operation towards the 4IR. We pride ourselves on delivering innovative solutions that optimize efficiency,...


  • Dubai, United Arab Emirates Gas Power Lean & Business Operations Full time

    **Job Description Summary**: Leads operationalization of the HDNU Lean & Business Operations Strategy, through prioritization and execution of Lean Initiatives and a One-Team approach that leads to business systemic transformation and evolution. Works closely with a highly cross functional team to identify inefficiencies and foster a continuous improvement...

  • Operations Manager

    5 months ago


    Dubai, United Arab Emirates Ulti Trend Technologies Full time

    **Operations Manager - KNX Systems** **Responsibilities**: Oversee all aspects of KNX programming, low current systems, networking, security, and integration of AV & Cinema Systems within the company's projects. Provide technical leadership and guidance to technicians on KNX device interfacing, coordinate site activities, and conduct thorough wire...

  • Managed Services

    5 months ago


    Dubai, United Arab Emirates Computer Network Systems Full time

    Company Description CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves. Founded in 1987 with more than 30...


  • Dubai, United Arab Emirates Computer Network Systems Full time

    **Company Description** Computer Network System (CNS) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region. We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security,...


  • Dubai, United Arab Emirates Dubai Gold and Commodities Exchange Full time

    Manager - Systems & Applications Job Purpose: Key Accountabilities: - Ensure **BOD and EOD Processes** are conducted as per scheduled to achieve agreed uptime. - Responsible for **real-time** **monitoring and administration of Production and UAT systems** to ensure availability of key process, corresponding hardware and layered software (OS, Data bases) -...


  • Dubai, United Arab Emirates Organic Foods and Cafe Full time

    We are looking for a professional IT System Administrator to join our diverse team with at least 2-3 years of experience. - **Job Responsibilities: - **_ - Install Operating system and Configure Software in Desktops, Laptops and Phones. - Troubleshoot Data Network and Voice Network - Install and Configure Antivirus/Firewall in user machines - Perform daily...

  • Operations Manager

    5 months ago


    Dubai, United Arab Emirates Thrive Security and Cleaning Services Full time

    DRIVERS LISCENSE IS A MUST ANS A FACILITY MANAGEMENT EXPERIENCE NEEDED. Operations Managers **oversee operational activities at every level of an organization**. Their duties include hiring and training employees and managing quality assurance programs. An operations manager also strategizes process improvements to ensure everyone completes their tasks on...


  • Dubai, United Arab Emirates ByteDance Full time

    About Us Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why...


  • Dubai, Dubai, United Arab Emirates Trans Skills Group Full time

    Job OverviewWe are seeking a skilled System Operations Specialist to join our team at Trans Skills Group. As a key member of our operations team, you will be responsible for maintaining and supporting the ongoing operations of parking hardware and systems.Key ResponsibilitiesMonitor system performance of LPR/ANPR cameras and AI platforms, identifying and...

  • Systems Administrator

    1 month ago


    Dubai, United Arab Emirates Center for Applied and Translational Genomics Full time

    Center for Applied and Translational Genomics (CATG) at Mohammed Bin Rashed University of Medicine and Health Sciences (MBRU) is looking for a system administrator for the center. The purpose of the System Administrator role is to ensure the efficient operation, maintenance, and security of a high-performance computing (HPC) environment equipped with CPU and...